System Engineer II; Storage Infrastructure

Job Category: Information Technology

Requisition Number: SYSTE
003204

• Full-Time

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Acuity is seeking a System Engineer II to design, configure, and maintain IT infrastructure that supports performance, security, scalability, and availability. Ideal candidates will have experience with SAN, NAS, object storage, replication, disaster recovery, VMware, storage integration, and supporting network technologies and infrastructure. This role manages system deployments, integrations, and enhancements while collaborating with senior engineers and cross-functional teams. Responsibilities include monitoring system health, troubleshooting complex issues, implementing automation, and ensuring compliance with security and regulatory standards.

The Engineer also supports documentation, disaster recovery planning, and continuous improvement efforts while mentoring junior team members.

Candidates must be located in, or willing to relocate to the Wisconsin area for this opportunity.

• General System Work
  • Collaborates with senior engineers to design and implement systems that meet performance, scalability, availability, and security requirements.
  • Participates in the integration of new systems and upgrades to existing infrastructure.
  • Ensures system designs meet key requirements for availability, performance, and maintainability.
  • Works closely with development, security, and operations teams to ensure systems are aligned with business objectives and meet technical requirements.
  • Participates in system design reviews, offering insights and recommendations based on technical expertise.
  • Performs regular system maintenance tasks such as patch management, updates, and system backups.
  • Ensures systems are properly maintained throughout their lifecycle, managing hardware replacement, software updates, and configuration changes.
  • Contributes to the planning and implementation of system upgrades, ensuring minimal downtime and disruption.
• System Monitoring and Optimization
  • Actively monitors system health, performance metrics, and system logs, ensuring the systems are operating as expected, identifying areas for improvement, and optimizing configurations to increase system efficiency.
  • Identifies areas for process improvement and suggests solutions to streamline operations and increase reliability.
  • Monitors resource usage of systems to ensure they are sized appropriately and change resource allocation when necessary.
  • Implements automation tools and scripts (e.g., Ansible, Power Shell) to improve system administration tasks and reduce manual intervention.
• Problem Resolution
  • Troubleshoots complex system issues related to hardware, software, or networking, applying corrective measures to prevent recurrence.
  • Participates in incident response activities, including root cause analysis, resolution, and documentation of issues affecting system availability or performance.
  • Assists junior engineers in solving complex system issues, supporting their development and providing hands‑on learning opportunities.
  • Escalates critical issues as appropriate while collaborating with senior engineers for resolution.
• Security Mindset
  • Implements security protocols such as firewalls, and user authentication to safeguard systems and data.
  • Works with security engineers to ensure systems are compliant with regulatory standards and internal security policies.
  • Applies security patches and updates system configurations to remediate vulnerabilities in accordance with the SLA.
  • Understands certificate and encryption cipher concepts to implement secure connections between systems.
  • Understanding of security concepts such as least privilege and network segmentation.
• Documentation Practices
  • Maintains detailed documentation of system configurations, changes, and incidents to ensure clarity for team members and future reference.
  • Creates and updates troubleshooting guides, operational procedures, and knowledge base articles to assist in daily operations and knowledge sharing.
• Disaster Recovery/Backups
  • Ensures that backup schedules are adhered to and that data is correctly stored and easily recoverable in the event of failure.
  • Assists in disaster recovery testing and planning to ensure business continuity.
• Works with other engineers, business analysts and stakeholders to ensure smooth system implementation and integration.
• Provides support to other teams during system rollouts or configurations and assists in ensuring system compatibility across different platforms.
• Reviews the work of junior engineers, offering feedback and suggestions to help them grow technically.
• Participates in team calls and check-ins, heartbeats, and project kick-offs.
• Training and Career Growth
  • Mentors Systems Engineer I team members, providing guidance on system configuration, troubleshooting, and best practices.
  • Participates in training sessions, certification programs, and team meetings to grow technical expertise and stay updated on industry best practices.
  • Participates in continuous improvement…