HHS Supervisor - Economic

Sheboygan County - Health & Human Services is a proud 2026 Gold recipient of Mental Health America’s Bell Seal for Workplace Mental Health, awarded for our commitment to employee mental health and well-being. Learn more about the Bell Seal /best employers.

It is our imperative to remain an inclusive workplace. Sheboygan County is committed to attracting, supporting, and retaining a culturally diverse workforce that represents our community. Sheboygan County Health and Human Services also strives to be a trauma informed organization which fully realizes the prevalence of trauma, recognizes the effects of trauma, and responds with trauma informed policies and practices, and we are looking for staff who will help us champion this journey.

Becoming a member of our growing team also means that YOU become our top priority. You will not only enjoy a dynamic work environment but a variety of perks including but not limited to the following:

• Generous benefits package
• Time off: 15 vacation days, sick time and 10 paid holidays
• Other perks:
  Referral program, Wisconsin Retirement System, education discount and more!

The HHS Supervisor – Economic Support is responsible for the direct supervision, training, and performance management of Economic Support staff who administer federal and state public assistance programs within a multi-county Income Maintenance consortium. This position ensures accurate and timely eligibility determinations, compliance with complex and frequently evolving regulations, program integrity, and high quality customer service. The Supervisor provides day-to-day leadership, technical guidance, and quality oversight related to Medical Assistance/Badger Care Plus, Food Share Wisconsin, Wisconsin Shares (Child Care), and Caretaker Supplement.

In addition, the position plays a key role in staff development, policy implementation, quality assurance, and performance monitoring. The Supervisor directs team and new staff training efforts, providing coaching, mentorship, and oversight to Lead Economic Support Specialists to support staff development, technical guidance, and leadership growth. This position collaborates with consortium partners, state agencies, and internal Health and Human Services divisions to support efficient service delivery and positive outcomes for individuals and families served.

• Provide direct supervision to assigned staff, including hiring, onboarding, work assignment, coaching, performance evaluation, corrective action, and discipline in accordance with County policies, labor agreements, and applicable laws.
• Plan, assign, monitor, and evaluate staff workloads and performance to ensure timely, accurate, and compliant service delivery; conduct regular staff meetings and individual check-ins to support communication and accountability.
• Provide guidance and support to staff on policies, procedures, eligibility criteria, documentation standards, and best practices, including consultation on complex or escalated cases, and serving as a technical resource when Lead staff are unavailable.
• Ensure compliance with federal, state, and county laws, regulations, and Income Maintenance policies and contracts; address compliance issues and implement corrective actions as needed.
• Implement and maintain unit-level procedures, workflows, and assist in the development of process improvements and quality assurance practices to promote consistency, efficiency, and program effectiveness.
• Monitor program performance, productivity, and quality indicators; analyze data, identify trends or risks, and recommend or implement improvements.
• Assist with program planning and resource management, including monitoring staffing needs and…