Robot Assembly Technician, Reconditioning - 1st Shift

Description

Whisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what’s possible for cats and the people who love them. We believe the future is feline. And we’re imagining that future today.

This role will be onsite 5 days a week out of our Juneau, Wisconsin office. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend.

The Robotic Assembly Technician plays a key role in maintaining production quality by troubleshooting and repairing rejected bases from the line. Duties include diagnosing faults in components (e.g., liners, DFIs, and cards), performing component-level repairs or replacements, and ensuring all units meet quality standards before re-entering production. After completing daily repair targets, the technician supports related operations such as the production lines.

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

• Receives and evaluates parts that do not meet production quality standards
• Troubleshoots rejected bases (e.g., cards, liners, DFIs) to identify root causes and implement effective solutions
• Repairs and reworks components to ensure all products meet or exceed quality and performance standards
• Performs wiring and connector repairs on printed circuit boards (PCBs)
• Diagnoses and troubleshoots unit issues, including assessment of components and wiring
• Accurately documents all repairs and findings in Whisker Ops
• Collaborates with production, quality, and engineering teams to communicate issues and drive corrective actions
• Demonstrates flexibility by adapting to changing production priorities and workflows
• Rotates between multiple production lines (I.e. assembly work) and product types as needed
• Supports assembly line operations where and when required
• Manages material handling tasks, including breaking down Gaylords and moving products as necessary
• Maintains proper inventory levels of supplies in the Assembly Tech area
• Performs additional duties and responsibilities as assigned

Requirements

• High school education or a two-year technical degree or equivalent work experience is required
• An EXCELLENT attendance record is required because the department is small and impactful
• Must have 6 or more months of continuous employment with Whisker
• Must not have received a written warning or above in the last 6 months.
• Working experience in a manufacturing environment is preferred
• Ability to lift up to 45 lbs
• Able to follow directions, use hand and power tools
• Mechanical aptitude and good dexterity are helpful in this role
• Must have a positive attitude
• Must be an efficient worker who is organized and detail-oriented
• Able to work in a fast-paced assembly environment
• Must be eager to learn different areas of the company
• A good attendance record is required
• A willingness to serve others to achieve team success
• An ability to provide coaching, direction, and feedback in a constructive manner
• A willingness to hold oneself and others accountable to standards and expectations
• A desire to learn, develop, and grow
• Able to keep cool under duress
• Maintains confidentiality of proprietary information
• Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
• A high degree of initiative, self-motivation, and ability to motivate others
• Ability to establish and maintain cooperative working relationships with Team Members and colleagues
• Comfortable with office pets (cats, dogs)

• Working experience in a manufacturing environment is preferred
• Working experience as a Team Lead

The physical requirements outlined below are representative of those necessary for a Team Member to perform the essential duties of this position effectively.

While carrying out the duties of this…