Medsurg . Charge Lead position

Major Responsibilities

• Nurse/Patient Relationship and Human Relations with Team Members
• Role model professional behaviors, adaptive and collaborative communication style through partnership with other professionals within and outside the department
• Assign registered nurses and ancillary personnel to patient care activities; provide appropriate delegation of patient care tasks
• Provide peer accountability through peer coaching for problem solving and measures that promote quality, safety and service
• Provide service recovery for patient/family concerns and complaints; manage patient delays and utilize chain of command when necessary
• Promote recognition of staff accomplishments and manage upward reporting to unit management

• Demonstrate a positive attitude and professional behaviors as a representative of the surgical team, promoting team synergy and staff confidence
• Report unit issues and concerns in a timely manner to Surgical Services Management, including team behaviors, associate performance, process and safety issues
• Model leadership behaviors and promote Advocate Behaviors of Excellence
• Provide leadership as an effective change agent, maintaining professional accountability and holding others accountable to meeting unit practice, quality, safety, and service standards
• Collaborate and establish partnerships with physicians and other department leaders to ensure quality patient care and seamless transitions of care
• Perform additional leadership duties as assigned
• Assist in assessment of staff performance through peer review
• Address unit/staff issues and concerns, promoting problem solving
• Assist in conflict resolution by communicating concerns to management

• Anticipate day‑to‑day staffing needs by reviewing surgical case census, patient acuity, and availability of hospital beds, collaborating with management daily and as needed
• Update staffing changes in Advocate works, print weekly staffing sheets, and review staffing needs with management
• Coordinate support services to promote an environment of care, utilizing daily unit checklists to open and close the department
• Coordinate with Supply Chain and Logistics to ensure resource management of supplies and equipment
• Direct patient throughput and workflows to promote a safe unit environment and patient satisfaction
• Assist unit management with unit productivity and staffing to meet budgetary targets while ensuring safe patient care
• Collaborate on staffing with other Perianesthesia Departments
• Coordinate unit staffing to promote staff involvement in committees, task forces, and educational opportunities
• In collaboration with Bed Coordination, assist in the coordination of patients to the Surgical Hold Unit and serve as a resource to the Surgical Hold staff
• Ensure reporting of safety events or near‑miss events through completion of Remote Data Entry (RDE) safety reporting online form
• Provide clinical care as outlined in the Registered Nurse Job Description

• Participate in departmental activities that improve patient care and unit operations
• Earn a minimum of 10 contact hours per year
• Demonstrate clinical leadership through involvement in unit or organization committees/task forces that improve patient care, quality, safety, or service
• Be accountable for own professional development by attending or completing learning activities that promote leadership and patient care

Registered Nurse (RN)

• Graduate from an accredited school of nursing
• ADN acceptable with agreement to enroll in a BSN completion program within two years, completed within five years
• Two years of RN experience
• One year of Charge Nurse experience

• Good communication skills
• Good computer skills
• Good time‑management and organizational skills
• Familiarity with patient care equipment
• Current RN license in the state of practice
• Current CPR certification
• Certifications/education required for the nursing specialty (see Certification Addendum)

Ability to work weekends, holidays, and different shifts to accommodate staffing; certain…