PHARMACY​/TECHNICIAN

Job Overview

Provide exceptional customer service to help people live healthier lives by treating our customers and employees in a fair and ethical manner, providing a safe, clean, inclusive environment, and offering the right products and services at the right time with fair and accurate pricing. Deliver direct patient intervention with health and wellness services consistent with state and federal laws, while demonstrating our core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Comply with local, state, and federal regulations and report all illegal activity, including robbery, theft, or fraud.
• Adhere to and reinforce all food safety, sanitation, and safety regulations, guidelines, procedures, and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements, and supplies.
• Maintain departmental standards, keeping work stations and customer waiting areas clean and organized.
• Count, measure, and prepare specified products using company best practices.
• Complete billing procedures to assure best value to the customer and company.
• Answer phone and triage calls, providing inquiries as appropriate.
• Follow vendor coupon, cash shortage, and company shrink guidelines.
• Operate the cash register and follow all cashier handling policies to prevent loss, including tendering electronic fund transactions such as Credit/Debit Cards, EBT, and Gift Cards, as well as cash and check transactions.
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement.
• Adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and company policies regarding the same.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a high‑paced, sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Perform the essential job functions of this position with or without reasonable accommodation.

• High School Diploma or GED.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions related to the position.

• Any previous comparable experience.
• Any equivalent experience as a pharmacy clerk.
• EPRN familiarity.

• Wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage.
• Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through the Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through a continuing education program.
• Vast potential for growth with industry‑leading training programs and diverse career pathways.