Case Manager; CPS

Sheboygan County - Health & Human Services is a proud 2026 Gold recipient of Mental Health America’s Bell Seal for Workplace Mental Health, awarded for our commitment to employee mental health and well-being. Learn more about the Bell Seal /best employers.

Here is why working at Sheboygan County is for you: It is our imperative to remain an inclusive workplace. Sheboygan County is committed to attracting, supporting, and retaining a culturally diverse workforce that represents our community. Sheboygan County Health and Human Services also strives to be a trauma informed organization which fully realizes the prevalence of trauma, recognizes the effects of trauma, and responds with trauma informed policies and practices, and we are looking for staff who will help us champion this journey.

Becoming a member of our growing team also means that
YOU become our top priority. You will not only enjoy a dynamic work environment but a variety of perks including but not limited to the following:

• Generous benefits package
• Time off: 15 vacation days, sick time and 10 paid holidays
• Other perks:
  Referral program, Wisconsin Retirement System, education discount and more!

What to Expect:

The Case Manager provides child welfare and family services within the Health and Human Services Social Services Division, with primary responsibility for Child Protective Services and other statutory social service programs. Under general supervision, this position responds to reports of child abuse or neglect; conducts safety, risk, and family assessments; develops and monitors safety and case plans; and coordinates services to ensure child safety, permanency, and family stability.

The Case Manager works collaboratively with children, families, courts, service providers, and community partners to address safety concerns, support reunification when possible, and pursue alternative permanency outcomes, when necessary, in accordance with applicable laws, court orders, and professional standards.

• Plan, provide, arrange, and monitor direct client services under the general supervision of a Health and Human Services Supervisor, working within assigned Social Services program areas and service populations, including Child Protective Services and other statutory family support services.
• Provide information, intake, outreach, and assistance to individuals, families, mandated reporters, and the public; gather and evaluate information to determine service needs, child safety concerns, eligibility, and appropriate level of intervention; accept or initiate referrals as required.
• Receive and respond to reports of alleged child abuse or neglect and conduct initial and ongoing CPS investigations and family assessments to evaluate safety, risk, strengths, needs, and protective capacities, including social, emotional, behavioral, developmental, and environmental factors affecting child and family well-being.
• Determine the presence of child safety threats, impending danger, and risk of harm and develop, implement, and monitor safety plans in accordance with Wisconsin Statutes, administrative rules, court orders, and agency policy.
• Provide case management and service coordination for children and families involved with Child Protective Services and other Social Services programs, emphasizing child safety, permanency, family stability, and well-being.
• Develop, implement, and monitor comprehensive, outcome-focused case plans and service plans in collaboration with families, caregivers, and service providers; identify goals, required actions, and timelines consistent with statutory requirements and court-ordered conditions.
• Coordinate, facilitate, and participate in multidisciplinary and interagency meetings, including family team…