Reception Team Member Part Time

Job Description

Reception Team Member (Full time)

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

• Greet, check‑in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up‑selling

• Service focused personality is essential
• Previous experience in a similar role is an asset
• Prior experience working with OPERA CLOUD system
• Strong interpersonal and problem solving abilities

• Experience in a similar role is an asset
• Prior experience working with OPERA or a related system
• Fluency in English; additional languages are a plus

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.