Security Team Leader

Working Hours:

4 on 4 off - 07:00 - 19:00 / 19:00 - 07:00

Closing Date: 03/07/2026

Job

Are you an ambitious individual who has a passion to develop your career in providing excellent safety and outstanding customer service. If so, this will be a great opportunity to work in one of our immaculate sites.

We are GUK, and together we are proud to be at the forefront of protection management across multiple sectors. We offer the ultimate in business security solutions and deliver the highest quality of professional service.

The Security Team Leader is to support the Lead Estates Officer responsible for the day-to-day supervision and coordination of on-site security operations, ensuring the safe, compliant and professional delivery of security services in support of building management across the Heart of the city estate.

The role provides visible leadership, operational assurance and acts as the primary escalation point between Security Officers, GUK Operations Management and the client.

• Support the Lead estates officer and supervise Security Officers during each shift, using initiative and able to make decisions.
• Allocate duties, patrols and posts in line with the Assignment Instructions
• Ensure all patrols, welfare checks, and assurance tests are completed and recorded
• Provide effective shift handovers and briefings
• Maintain high standards of presentation, conduct and customer service.

• Act as the second/first when Lead estates officer is not available security point of contact for Building Management on shift.
• Escalate incidents, risks and trends promptly and professionally
• Support operational meetings, audits, walkthroughs and inspections when requested
• Ensure security operations align with the client’s service standards
• Take initial control of incidents on site until appropriate escalation occurs
• Implement emergency procedures in line with:
  Assignment Instructions
• Apply ETHANE reporting to notify the Security Operations Centre and Building Management
• Coordinate emergency service access and provide accurate briefings
• Ensure all incidents are fully documented and closed out

• Ensure patrols are completed to frequency, scope and quality standards
• Monitor compliance with patrol management systems
• Oversee access control arrangements
• Control keyholding procedures, investigations and weekly audits
• Report defects, hazards and security concerns to Building Management

• Confirm all officers hold valid and visible SIA licences and
• Ensure officers are trained, inducted and authorised for the buildings they are deployed to
• Monitor compliance against SIA, ACS and company policies

• Review Daily Occurrence Book and incident reports for accuracy and quality
• Ensure SOC reference numbers are recorded and actions followed up
• Maintain effective shift handovers and communication logs

• Valid SIA Front Line Licence (Security Guarding/door supervisor)
• Previous experience in leadership
• Strong incident management and decision-making skills
• Excellent communication and reporting ability
• Confident working in a multi-tenant commercial environment
• SIA CCTV Licence
• First Aid at Work certification
• Experience working within Cushman & Wakefield–managed estates

GUK pride ourselves in offering benefits that promote health and wellbeing.

• Ride to Work Scheme
• 20 days annual leave plus bank holidays
• Employee Assistance Programme
• Credit Union -
• Long Service Rewards
• Employee of the Month/Year

GUK /RUK isan equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.

We reserve the right to stop taking applications when we have had a suitable amount of responses.