Food & Beverage Team Leader

Overview

We are seeking an enthusiastic and customer-focused Food and Beverage Team Leader to join our dynamic team in Sheffield. As a vital part of our hospitality organisation, you will play a crucial role in ensuring exceptional guest experiences through high-quality food and beverage service.

• Provide a warm and personalised welcome to all guests, creating a friendly and inviting atmosphere
• Lead, develop, and support a team of service specialists in daily hotel operations
• Maintain high standards of service, contributing to the attainment of the department s qualitative and quantitative targets
• Assist the F&B Manager to implement hotel strategy and reach KPI s
• Develop close relationships with guests to encourage loyalty and enhance guest satisfaction
• Assist in the preparation and service of food and beverages, ensuring presentation and quality meet our exacting standards
• Collaborate with kitchen staff to understand menu items and communicate special dietary requirements
• Maintain a clean and organised work environment, adhering to all health and safety regulations
• Handle cash and card transactions accurately and efficiently
• Respond promptly and professionally to guest inquiries and concerns
• Contribute to the overall success of the team by supporting colleagues and adapting to operational demands

• Passion for hospitality and food and beverage service
• Previous experience in a similar food and beverage role is preferred
• Excellent communication and interpersonal skills
• Strong team player with a collaborative approach
• Detail-oriented with a keen eye for quality and presentation
• Flexible and adaptable, willing to meet the demands of a dynamic hospitality environment
• Basic knowledge of food safety practices
• Ability to work efficiently in a fast-paced setting
• Customer service-oriented with a friendly and enthusiastic demeanour
• Physical stamina to stand for extended periods and carry moderate loads
• Basic numeracy skills for handling financial transactions
• Willingness to learn and grow within the organisation

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

• Entry level

• Full-time

• Management and Manufacturing

• Hospitality

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