Reception Team Member Part Time

Company Description

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

Reception Team Member Full time

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities

• Greet, check‑in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up‑selling

• Service focused personality is essential
• Previous experience in a similar role is an asset
• Prior experience working with OPERA CLOUD system
• Strong interpersonal and problem solving abilities
• Fluency in English; additional languages are a plus

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.