Hospitality Host​/Team Leader

Houston & Hawkes | Central London |
£18.00 per hour | 37.5 hours per week | Monday to Friday

Exceptional hospitality, flawless
organisation and the opportunity to lead from the front at a prestigious luxury
client site.

Houston & Hawkes is looking for an
outstanding Hospitality Host / Team Leader to join our team at a prestigious
Central London client site. This is a senior, hands-on hospitality role for
someone who understands exceptional service and knows how to keep every detail
organised behind the scenes.

You will coordinate hospitality bookings,
meeting rooms and events, organise the team and make sure each service is
prepared and delivered beautifully. From executive meetings and working lunches
to fine dining, canapes and larger events, you will be the person who keeps
everything running smoothly while remaining visible and hands-on throughout
service.

• Coordinate daily hospitality bookings,
  meeting rooms, lunches and events
• Plan each service carefully, ensuring
  timings, set-ups and team requirements are organised in advance
• Lead and support the hospitality hosts
  during service, setting consistently high standards
• Ensure rooms and hospitality areas are
  prepared beautifully and to the correct specification
• Liaise closely with the kitchen and wider
  catering team to ensure every booking runs seamlessly
• Use booking systems, email and Microsoft
  Office confidently to manage information and communicate requirements
• Allocate daily duties and help organise the
  team around the hospitality schedule
• Respond calmly and professionally to
  last-minute changes and special requests
• Maintain excellent presentation, service
  and attention to detail throughout the day
• Support stock control and ensure equipment,
  linen and service items are prepared and available
• Maintain excellent food safety, allergen,
  hygiene and health and safety standards

• Strong experience as a Senior Hospitality
  Assistant, Hospitality Host, Team Leader or Hospitality Supervisor
• Experience with in premium contract
  catering, five-star hotels, fine dining or another high-end hospitality
  environment
• Excellent knowledge of meeting room
  hospitality, events, fine dining and canapé service
• Strong organisational skills with the
  ability to coordinate multiple bookings and changing priorities
• Confident computer skills, including email,
  booking systems and Microsoft Office
• A polished, professional approach with
  exceptional service standards
• Natural leadership skills and the
  confidence to guide and support a hospitality team
• Excellent communication and attention to
  detail
• A calm, proactive approach during busy
  services and events
• A genuine passion for hospitality and
  creating an exceptional experience every time

• The opportunity to join a prestigious
  luxury client site
• Birthday off every year
• Enhanced maternity, paternity and adoption
  leave
• Free meals on duty
• Contributory pension scheme
• Life assurance
• Employee Assistance Programme
• CODE Hospitality membership
• Foodie Socials bringing our teams together
  to explore new food and hospitality ideas
• Ongoing learning, development and genuine
  career progression
• Summer Awards Party celebrating our people
  and achievements
• An unforgettable Christmas Party at one of
  London's outstanding venues

Houston & Hawkes is an award-winning
independent caterer creating vibrant, creative and exceptional food and
hospitality experiences across some of the UK's most prestigious client sites.

We're a Certified B Corp, recipient of the
King's Award for Enterprise in Sustainable Development 2026 and proud to be
ranked No. 14 in The Caterer's Best Places to Work in Hospitality.

If you are highly organised, love
exceptional hospitality and enjoy leading from the front, we would love to hear
from you.

Hospitality Host / Team Leader London, United Kingdom