Field Service Engineer

About the role

Background and details:

You will be field based (Sheffield) reporting to the Redditch Office as part of our on‑site presence, ensuring that all of our products are maintained in line with the service schedule, and ensuring that any breakdowns are dealt with in a timely and efficient manner.

Therefore, you will be proficient in fault finding and diagnostics, you will be at the top of your game and will understand the importance of ensuring all products are working to the top of their ability.

As well as being an adept engineer with relevant qualifications, you will be good at maintaining a clean and organised work environment and be efficient at the associated paperwork. In addition, you will be a good communicator with clients, the team on‑site and the back office.

• Attend machine breakdowns at customer sites and effect repairs to ensure minimum machine down time.
• Carry out scheduled servicing of machines at customer sites.
• Troubleshoot and fault find any defects on machines and carry out repairs as necessary.
• Ensure that work is carried out to the highest standard and on time.
• Ensure that service reports, time sheets etc are completed correctly and submitted on time.
• Carry out any other general duties within the capability of the post holder, that may be requested from time to time by management.

• NVQ Lv3 in Plant and Machinery or equivalent.
• Knowledge of auto‑electrics; engines; after‑treatment devices; transmissions and hydraulic systems.
• Ability to diagnose faults on heavy construction equipment and carry out repairs.
• Carry out routine maintenance on heavy construction machinery.
• Able to work under pressure and on own initiative without supervision.
• Self‑motivated and able to work to very high standards.
• Good literacy and IT competency.

• Competitive Salary
• Up to 27 days holiday linked to service, plus bank holidays and Christmas shutdown
• Employee Assistance Programme
• Pension Scheme
• Career development/progression
• Death in service benefit
• Company van