Order Management Professional

Become an Order Management Professional at Ice River Sustainable Solutions, where you'll enhance customer satisfaction in a hybrid working environment. Manage the end-to-end order process for major retailers efficiently.

Based in Shelburne, ON, you'll be integral to the Order Management team, ensuring smooth operations from order receipt to delivery. This dynamic role involves collaborating with multiple departments and fostering strong customer relationships while proactively addressing any order discrepancies or issues that arise. Ideal candidates will have a strong background in customer relations and order processing.

Key Responsibilities:

• Oversee daily management of assigned customer orders

• Ensure compliance with Purchase Orders and agreements

• Proactively resolve issues to maintain order flow

• Contribute to strategic discussions in alignment meetings

• Provide on-call support during peak periods

Requirements:

• 2+ years of experience in order management

• Proficiency with SAP and ERP functionalities

• Strong multitasking and detail-oriented capabilities

• Advanced analytical skills and dependability

• Excellent written and verbal communication

Leverage your skills to support a sustainable future with Ice River.
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