Operating Services Administrator

Job Category:
Manufacturing & Engineering

Location:

Shelby, NC, US, 28150

Date:
Sep 11, 2026

Sofidel America, a subsidiary of the Sofidel Group, is a leading manufacturer of tissue paper products with a strong commitment to innovation, sustainability, and operational excellence.

We are seeking an Operating Services Administrator in Shelby, NC to provide support to internal and external customers, while serving as a positive first impression of the company. This position will report directly to the Site Operations Manager.

Purchasing:

• Assist in site-wide purchase requisitions and annual agreements.
• Manage the general, non-operational related, purchase requisitions: office supplies, housekeeping supplies, general food, etc.
• Prepare purchase orders, keep track of purchases and supplies, and handle inquiries about orders.
• Ensure accurate lead time and meet the purchaser’s specifications.
• Collaborate with the Accounting Department to resolve any issues with invoicing.

Site Support:

• Ensure compliance with the guidelines and procedures for the relevant activities.
• Promote a corporate culture based on safety. Completing routine safety walks across the site and engaging with team members regarding safe behaviors.
• Assist in site communications. Manage communication TV boards, the weekly newsletter, and general information for all teams.
• Communicate issues, obtain approvals, resolve problems and maintain a specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Assist in preparing the site for visitors: food, conference room prep, PPE collection, general communications.
• Perform other related duties as assigned.

• High school diploma or general education degree (GED) required
• At least 3 years’ experience in an administrative role with manufacturing experience.
• Experience in purchasing and/or production planning.
• SAP experience preferred.
• Ability to work in a cross functionally across departments and in a team environment.
• Ability to prioritize and re-prioritize tasks as needed with strong time-management skills.

Why Join Sofidel America?

• Competitive compensation and benefits
• Stable and growing manufacturing organization
• Opportunities for professional development