Irrigation Technician

General Information

Job Title: Irrigation and Service Technician

Location: 460 Cherryville Rd., Shelby, NC 28150

Base Pay: $20.00-$24.00 / Hour (not capped)

Employment Type: Regular Full Time, Day

Manage Others: No

Work With Team: On Occasion

At Paradise Landscaping (PL), we understand that a yard is much more than grass, plants, flowers, mulch, and pavers. It is a personal oasis at someone’s home, it is an investment for a commercial building that improves the properties value and makes the businesses patrons feel welcomed, both require special people to bring these properties to life. These are the kind of people that love to work at PL!

With over 15 years of increasing growth, visibility, and opportunity, our landscape company is seeking a talented Irrigation and Service Technician to join our team! As a locally owned and operated company with a stellar reputation serving high end clientele, we have a strong culture rooted in trust, integrity, quality, professionalism, and excellence. Armed with this, we make a point to use good judgement, fairness, and common sense to meet our challenges.

We promote open communication, creativity, teamwork, fairness, and openness to change. Attracting top talent in a collaborative environment contributes to our success.

The Turf Care Technician is responsible for assisting our team to promote healthy growth and beautify lawns, and plantings. We will improve overall health and client’s safety by the troubleshooting, service, and repair of irrigation, lighting, pond, and other systems. The Irrigation and Service Technician completes all required service calls and system checks, assets with the overall health and development of healthy growth of plants, healthy turf, and solves client problems related to proper watering and safety.

The Irrigation and Service Technician will also check and repair low voltage landscape lighting systems, service garden ponds and waterfalls. The Irrigation and Service Technician readily seeks out ways to help promote the beauty and value of our clients’ properties and outdoor living environment.

This position reports to the president or assistant and does not supervise any other team members.

Required:

• Excellent verbal communication skills and ability to build rapport with others
• Observational and analytical problem-solving skills, including an eye for spotting potential lawn or landscaping issues early on and the ability to accurately assess the problem and identify the specific solution
• Ability and desire to communicate and interact with others professionally, to please customers, and to express sincere concern for customer needs
• Meet with customers and potential customers to carefully inspect, diagnose, and/or verify lawn weed/pest-related problems. Advise customers of facts and solutions. Educate customers on irrigation and mowing techniques, cultural practices, and health, safety, and environmental issues.
• Monitor progress of service to ensure effective results. Follow up with any additional necessary corrective or other action.
• Research information, when necessary, to verify proper operation and be aware of related problems.
• Respond to customer service calls and follow up with customers to ensure problems have been solved satisfactorily.
• Continually build relationships with customers and, at all times, promote excellent customer service, quality work, integrity, and professionalism.
• Pro-actively identify lawn/plant development needs that promote the healthy growth of the turf and of plant materials. Offer suggestions and follow through, as needed.
• High school education diploma or equivalent.

Preferred:

• Previous Irrigation and Service Technician experience
• Knowledge of common regional plants, irrigation and watering needs, drainage needs, different turfs and plant water needs, lighting system knowledge, pump knowledge.

Licenses:

• Valid North Carolina driver’s license that is not currently suspended or revoked (driving record must meet the insurance carrier’s policy requirements and Paradise Landscaping driving standard)

• Troubleshoot, assess needs, and repair…