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Guest Services Lead: Players Club & VIP Concierge

Job in Shelbyville, Shelby County, Indiana, 46176, USA
Listing for: Caesars Entertainment
Full Time position
Listed on 2026-10-07
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Management & Planning
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning, Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 21000 - 30000 USD Yearly USD 21000.00 30000.00 YEAR
Job Description & How to Apply Below

Caesars Entertainment is seeking a Guest Services Lead Representative in Indiana to oversee the Players Club and ensure consistent program execution. You will process player transactions and collaborate with Relationship Marketing to drive guest satisfaction.

Responsibilities include handling inquiries, outbound calls, promoting the Players Club, and maintaining data integrity. A high level of service, integrity, and the ability to operate in a fast-paced casino environment are required.

We invite applications for the Guest Services Lead:
Players Club & VIP Concierge position located in Shelbyville, IN, United States.

Consider building your career as a Guest Services Lead:
Players Club & VIP Concierge at Caesars Entertainment.

The Guest Services Lead:
Players Club & VIP Concierge position in the Sales, Other field is open for applications.

We have an opening for a Guest Services Lead:
Players Club & VIP Concierge in Shelbyville, IN, United States within Sales, Other.

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