Manager, Supply Chain Operations

Overview

Knauf Insulation North America is the world's fastest-growing insulation manufacturer. We are wholly committed to the conservation of the environment while also sustainably developing and manufacturing a comprehensive line of acoustical fiberglass insulation for residential, commercial, industrial, marine, OEM and metal building applications, using post-consumer recycled materials.

We welcome passionate and creative individuals who thrive in an entrepreneurial, collaborative and ever-changing environment.

Our benefits go beyond just providing coverage.

We’re committed to the whole you – your health, wealth, peace of mind, self and community.

Our benefits include:

• Free on-site Health Care Facility
• Medical, Dental, Vision – starting on day one!
• Virtual Medical Services
• Fertility and adoption benefits
• 401(k) Retirement Plan (earn 100% matching on your first 6% contribution and fully vested day one)
• Paid parental leave
• Paid family leave
• Company provided Salary Continuance (Short- term Disability)
• Company paid life insurance
• Paid Holidays
• Vacation
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Plus, more!

Growth opportunities are available!

About the Role:

The Manager, Supply Chain Operations leads short-term operational execution and day-to-day production scheduling across the network. The role oversees the production planning team and aligns Planning, Procurement, Transportation, Customer Service, and Plant Operations around near-term service, supply, capacity, inventory, and material priorities. The position drives execution visibility, cross-functional coordination, and timely escalation while serving as the operational bridge between tactical supply planning and day-to-day network execution.

Success in this role requires regular presence in office and operational environments to support cross-functional collaboration, maintain close visibility into operational realities, and enable timely decision-making.

Responsibilities

Team Supervision & Functional Leadership

• Lead, coach, and develop the production planning team.
• Set priorities, define expectations, and promote accountability within the function.
• Provide functional leadership for short-term production planning and execution coordination across the network.
• Represent Supply Chain Operations in cross-functional forums and influence outcomes beyond direct reporting lines.

Short-Term Execution Coordination

• Lead near-term supply chain execution across the network, ensuring alignment across Planning, Procurement, Distribution, Customer Service, and Plant Operations.
• Translate tactical supply plans into executable short-term priorities and actions.
• Coordinate cross-functional responses to service risks, supply constraints, material shortages, capacity limitations, transportation issues, and production disruptions.
• Facilitate timely decisions, clarify action owners and timelines, and escalate unresolved or high-impact issues through established channels.
• Use the S&OE process and related operating routines as key forums to align priorities, manage risks, and drive execution follow-through.

Production Scheduling, Deployment, and Inventory Management

• Oversee production scheduling activities to support customer service, material availability, inventory objectives, and plant efficiency.
• Coordinate production-priority changes based on demand shifts, operational constraints, and network conditions.
• Support adherence to deployment logic and default plant assignments, while ensuring justified deviations are visible, controlled, and addressed.
• Coordinate inventory positioning and replenishment priorities by SKU, location, product family, and customer priority in line with portfolio strategy, service requirements, and supply constraints.
• Balance customer service, working capital, inventory health, and operational efficiency in near-term decision-making.

Performance Management and Root Cause Analysis

• Maintain visibility on key execution KPIs, including OTIF, backlog, lead time, schedule adherence, material availability, inventory risk, premium freight, and default plant deviations.
• Track performance trends, identify recurring execution failures, and lead root cause analysis…