House Manager, Shelbyville Hospital

Primary

Location:

Shelbyville Hospital - UMC Address: 727 Hospital Drive, Shelbyville, KY 40065

Shift: Days 7A - 7P (United States of America)

UofL Health is a fully integrated regional academic health system focused on delivering patient‑centered care.

This position is responsible and accountable for total units operations on a 24‑hour basis to include fiscal management, staff development, and resource management with the ultimate goal of achieving quality and safe patient care.

• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Supervises assigned professional, technical, and clerical staff of the department to ensure the quality of work.
• Manages the workflow of the unit to ensure the delivery of quality patient care.
• Implements and supports quality improvement activities for the department.
• Develops staffing patterns and ensures availability of sufficient qualified staff to meet patient care needs.
• Works to develop and retain highly skilled and well‑rounded staff including orienting, training, directing work, evaluating performance, and assuring clinical competency.
• Contributes to the effective management of the department including supplies, equipment, space, technology, policies, and procedures.
• Contributes to the financial viability of the organization including managing productivity and budgeting process.
• Maintains effective working relationships, communication, and collaborative decision‑making with medical staff, other departments, leaders, staff, and others.
• Assists the organization in maintaining and achieving its goals related to licensure, regulatory, and accreditation standards.
• Demonstrates commitment to professional growth and competence.
• Responsible for accurate and timely delivery of various reports including staff schedules, labor productivity, IRIS, and others as assigned.
• Participates in community activities on behalf of the organization.
• Other duties as assigned by management.

• Maintains compliance with all company policies, procedures, and standards of conduct.
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times.
• Performs other duties as assigned.

• Graduate of a state‑approved school of nursing, associate degree in nursing (required); bachelor’s degree in nursing from an accredited nursing program (preferred).
• Licensed Registered Nurse in the state of Kentucky.
• BLS through the American Heart Association.
• Three years of RN experience, including two years of management.

• Understanding and awareness of policies, procedures, rules, and regulations.
• Clear and analytical thinking.
• Customer service orientation – responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information.
• Demonstrates flexibility and functions as a change agent – ability to change directions as needed for the good of the department or organization and willingness to champion those changes to others.
• Professionalism – performs work in a neat, efficient, well‑coordinated, well‑communicated manner with a high degree of accuracy and professionalism.
• Excellent conflict management skills.
• Ability to assist in the development of self and others.
• Team leadership – ability to work with others, serve others, help others, lead others, mentor others, and take directions from others to move processes and programs forward to the desired outcome.

• Language Ability: must be able to communicate effectively in both verbal and written formats.
• Reasoning Ability: able to critically think through complex patient situations, process improvements, evidence‑based practice, and to assist others in developing clinical reasoning skills.
• Computer
  
  Skills:
  
  proficient in CERNER.

• Demonstrates a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times.
• Maintains confidentiality and protects sensitive data at all times.
• Adheres to organizational and department‑specific safety standards and guidelines.
• Works collaboratively and supports efforts of team members.
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health‑care community.