Credit and Collection Specialist

Credit & Collections Specialist

Location:

Shelton, CT Pay Rate: $25.00–$27.00 per hour

Schedule:

Monday–Friday, 8:00 AM–5:00 PM; some flexibility available

We are seeking an experienced Credit & Collections Specialist to join our client’s accounting team in Shelton, CT. This is a contract-to-hire opportunity for a detail-oriented professional with strong credit, collections, and accounts receivable experience who can take ownership of customer accounts and help ensure timely and accurate payments.

• Conduct credit and reference checks, obtain D&B reports and financial statements, and prepare credit applications for review and approval.
• Issue customer invoices accurately and timely, confirming receipt as needed to support efficient payment processing.
• Manage collections activity for outstanding balances, including collection emails, follow-ups, statements, and customer communications.
• Monitor customer credit limits and release orders within approved limits; obtain management approval for orders exceeding established limits.
• Apply customer payments accurately and promptly to maintain accurate account balances and records.
• Maintain chargeback records, including amounts, reasons, and customer information, to support credit and collection activities.
• Maintain accurate invoices, cash applications, aging reports, and other accounts receivable records.
• Reconcile AR-related general ledger accounts by verifying invoices, payments, adjustments, and sub-ledger balances.
• Research and resolve payment discrepancies, deductions, and account issues in collaboration with customers and internal teams.
• Prepare collection and aging reports and provide information regarding account status as needed.
• Provide accurate documentation and information to support internal and external audits.
• Follow established company policies, procedures, and applicable financial controls.

• Bachelor’s degree in Accounting, Finance, or a related field preferred; an Associate degree combined with relevant experience may be considered.
• 3+ years of experience in credit and collections, accounts receivable, or a related accounting function.
• Strong working knowledge of Microsoft Office, particularly Excel.
• Experience with invoicing, cash application, account reconciliations, aging reports, and collections.
• Strong attention to detail and ability to maintain accurate financial records.
• Excellent communication and follow-up skills with the ability to work effectively with customers and internal teams.
• Ability to manage multiple priorities, meet deadlines, and work independently.

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