Sales Account Manager

TOMRA North America, is a top International Reverse Vending and Recycling Company.

AtTomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future.

The Account Manager will serve as the primary strategic partner for key regional and national accounts, driving customer success while expanding TOMRA’s recycling and redemption solutions, and other affiliated products,across multiple bottle bill states.

Theyleadend‑to‑end account ownershipwhile ensuring full customer compliance with state deposit laws. As the main point of contact for both corporate and store‑level teams,the Account Manager will manage escalations, resolve issues, and drive continuous improvement.

This role willtrain customer staff, manage a multi‑state territory, and represent TOMRA within industry groups and regulatory communities,strengtheningrelationships across distributors, redemption networks, and environmental stakeholders.

• Pay: $80-85,000 annually plus 10% bonus potential
• Monday – Friday schedule with possible weekend availability needed
• Heavy Travel Required – Company Vehicle Provided

Serve as the primarycontactfor regional and national accounts, developing strategies that support customer goals andexpand

TOMRA’s recycling solutions, and other affiliated products.

Maintaindeepknowledge of bottle bill laws across multiple states(e.g., NY, MI, IA, CT, MA, ME, VT) and guide customers through compliance requirements and regulatory changes.

Lead customer onboarding, including site surveys, workflow design, capacity planning, and execution of installations, upgrades, and retrofits.

Ensure customers understand TOMRA’s equipment portfolio, system capabilities, reporting tools, and operational best practices.

Monitor operational performance across locations, analyzing uptime, service trends, and redemption volumes to drive efficiency improvements.

Partner closely withfieldservice and operations teams to ensure proactive maintenance andtimelyresolution of technical issues.

Provide performance dashboards and strategic insights to help customers enhance experience andoptimizelabor and throughput.

Manage contract renewals, service agreements, and commercial discussions whileidentifyingopportunities for solution upgrades and expansion.

Train store and redemption center teams on machine operation, troubleshooting, safety, and regulatory requirements; develop training materials and workshops.

Act as the escalation point for operational issues, coordinating cross‑functional teams to resolve problems and implement corrective actions.

Conduct quarterly or semi‑annual business reviews, presenting insights on performance trends, regulatory impacts, and efficiency gains.

Represent TOMRA at bottle bill association meetings, recycling conferences, environmental sustainability events, and local stakeholder gatherings.

Comply withlawful instructions provided by your People Leader

QUALIFICATIONS -

Preferred basic understanding ofTOMRAtechnology or equivalent

Proficient in MS Office software, especially MS Excel& MS Power Point

Knowledge of Customer Relations software (e.g.Sales Force, IFS)

Excellent customer relations skills

Availability to travel at least
50% of the time

EDUCATION and/or EXPERIENCE–

Education:

Two(2) – four (4) years of college.

Experience:

Fiveyearssales support experience and work with sales staff.

Experience working within the beverage industry preferred

All your information will be kept confidential according to EEO guidelines.