Operations Business Process Manager

Job Overview

The Operations Business Process Manager is responsible for managing end-to-end supply chain processes across Hubbell Electrical Solutions (HES). This role is instrumental in providing leadership, analysis, and solutions that enhance and expand operational capabilities for HES business units. Leveraging expertise in purchasing, planning, inventory management, warehousing, and SAP systems, the Operations Business Process Manager collaborates with the SAP IT and Global Operations teams to define requirements and drive technical solutions that optimize efficiency and execution throughout HES Operations and Supply Chain.

As an integral member of cross-functional and cross-site communities within HES, the Operations Business Process Manager partners with both Operations and Supply Chain teams and Local Business Process Owners to implement and continuously improve SAP capabilities and business processes. This position reports directly to the Director of Operations Business Process. Preference will be given to candidates located at an HES facility.

• Collaborate cross-functionally with Supply Chain, Operations, the Hubbell SAP IT Implementation Team, the Hubbell Global Operations Team, and HES local business units.
• Identify and lead the execution of tasks, as well as communicate progress throughout all phases related to Supply Chain projects or initiatives and ongoing business activities. This entails managing specific projects, contributing to project schedules, and providing regular status updates.
• Support and oversee continuous improvement opportunities in purchasing, planning, inventory, and warehousing processes by actively engaging with HES business units and functional community members to collaborate on and identify new continuous improvement initiatives.
• Serve as an internal subject matter expert for project teams and lead troubleshooting support efforts within the HES organization, ensuring prompt resolution of issues such as SAP system enhancements, training improvements, and more.
• Assist in the development of HES teaching and training documentation by function, and deliver ongoing support to HES functional communities to enhance organizational knowledge.
• Contribute to solution design, implementation, or enhancement processes, oversee test plan development, manage user acceptance testing, and foster partnerships with site business units.
• Travel up to 25% of the time.

• Bachelor’s degree in supply chain, operations, business, or related field (or equivalent experience)
• 5+ years’ supply chain experience, including material/production planning, inventory, or warehouse management; SAP ERP knowledge required (PP, MM, IM/WM)
• Strong interpersonal, verbal, written, and presentation skills for internal customer interactions
• Ability to gather business requirements and translate them into technical specifications
• Collaborative, adaptable, and solutions-oriented approach to complex problems
• Professionalism, customer service focus, and relationship-building skills with stakeholders
• Advanced analytical and problem-solving abilities; effective organizational and management skills
• Able to communicate at all levels, work independently or within teams, and influence others
• Skilled in managing tight deadlines, prioritizing tasks, and delivering results
• Understanding of MRP/ERP concepts and processes; SAP experience required

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.