Principal Product Manager

What You’ll Do

• Own the product strategy, roadmap, and end-to-end delivery for IlluminatEHR — the Operational and Management product for ACOs, giving ACO leadership a single console to run their value-based care business: identifying and attributing eligible patients, enrolling and planning care, capturing quality and risk data in-workflow, and measuring shared-savings performance.
• Build IlluminatEHR into the system ACOs run their business on, not just a reporting layer — the console where ACO teams manage eligibility and attribution, close care gaps in-workflow, capture HCC/RAF risk data as care is delivered, track admission/discharge/readmission activity, and monitor shared-savings performance across skilled nursing facilities, assisted living communities, memory care, and CCRCs.
• Own the ACO operational workflow end-to-end — Identify, Plan, Capture, Measure — defining the eligibility and attribution logic, care-gap and quality-measure capture workflows, and shared-savings measurement that ACOs depend on to run their business, not just observe it.
• Determine where IlluminatEHR builds proprietary ACO workflow versus where Sai Systems partners for heavy population-health, claims, and multi-payer benchmarking depth — owning the operational workflow and resisting the urge to rebuild the horizontal VBC platform layer.
• Partner closely with the Director of Product Management and the PM, NavigatEHR to keep the practice and ACO experiences aligned — NavigatEHR surfaces ACO insights and metrics as they matter to the practice, while IlluminatEHR owns the full ACO operational workflow; the insights surfaced by IlluminatEHR should also directly inform and measure the care programs (CCM, BHI, APCM, CoCM, RPM) managed through OrchestratEHR.
• Partner closely with product resources focused on PacEHR, PayEHR, and OrchestratEHR to ensure portfolio functions as a platform facilitating overall customer success and growth across general fee for service, care programs, and value-based care.
• Partner with Principal PM, Data and interoperability to design the data model that facilitates integrations supporting clinical, operational, and financial work streams — enabling ACOs to manage, not just observe, the relationship between care delivery activities, quality outcomes, and value-based reimbursement performance in one console.
• Partner closely with the Associate PM, IlluminatEHR (who reports into Product Operations) on test plans, release documentation, and specification quality — providing product mentorship and building their path toward a full PM role.
• Leverage AI to generate and edit detailed product specifications, acceptance criteria, and user stories. Validate AI-generated specs and outputs against business intent during Mob Elaboration and Mob Construction sessions as part of Sai Systems’ AI-assisted product development lifecycle.
• Define and track product success metrics for IlluminatEHR — ACO quality measure attainment, care gap closure rates, user adoption across ACO roles, time-to-action on eligibility and attribution work, and the platform’s contribution to shared savings performance.
• Develop deep domain expertise in value-based care models, ACO operations, and the unique clinical and regulatory dynamics of serving older adults in congregate care settings — translating that knowledge into product capabilities that differentiate Sai Systems in the market.
• Represent IlluminatEHR in customer advisory sessions, Early Access programs, executive updates, and sales enablement conversations as the domain expert for ACO operations and value-based performance management.

• 5–7 years of product management experience, including demonstrated ownership of a full product line, with meaningful exposure to…