Training, Compliance & Investigation Coordinator

Position Summary

The Training, Compliance & Investigations Specialist supports agency-wide training, compliance, and investigative functions. This role is responsible for conducting internal investigations, supporting audit readiness, ensuring accurate documentation, and contributing to staff development initiatives. The position plays a key role in maintaining regulatory compliance and promoting continuous quality improvement.

• Conduct internal investigations, including staff interviews and information gathering
• Prepare clear, objective, and comprehensive investigative reports
• Maintain investigation logs and ensure accurate tracking of all cases
• Support compliance audits, site reviews, and regulatory requests
• Ensure all documentation is current, organized, and audit-ready
• Collaborate with leadership to maintain alignment with DDS and regulatory standards
• Support onboarding and providing ongoing training initiatives for staff
• Obtain and maintain instructor certifications as needed (i.e. CPR, PMT)
• Identify training gaps and contribute to staff development and readiness efforts
• Reinforce compliance and best practices through training and follow-up activities
• Maintain accurate data in systems such as Therap and other tracking tools
• Assist in developing standardized templates, checklists, and workflows

Reports to Director of Quality, Compliance & Medication Systems

• Bachelor's degree preferred
• Experience in human services, compliance, or investigations
• Strong writing and organizational skills
• Ability to handle confidential information professionally
• Strong attention to detail

Schedule is Monday
- Friday 8am to 4pm