Automotive Cashier​/Clerk

Automotive Service Clerk / Cashier

D'Addario Automotive Group | Shelton, CT

Since 1968, D'Addario Automotive Group has been a family‑owned and operated dealership committed to delivering exceptional customer service and building lasting relationships with our employees and customers. We are currently seeking a friendly, organized, and customer‑focused Service Clerk/Cashier to join our busy Service Department.

If you enjoy working with people, thrive in a fast‑paced environment, and take pride in providing outstanding customer service, we'd love to meet you.

Schedule may vary based on department needs.

• Monday – Friday:
  10:00 AM – 7:00 PM
• Rotating Saturdays (every other): 8:00 AM – 4:00 PM
• No Sundays

Starting Pay: $17.00–$19.00 per hour
, based on experience.

This is an excellent entry‑level opportunity for someone looking to build a career within the automotive industry.

We believe our employees are the key to our success. When you join our team, you'll enjoy:

• Competitive hourly pay with overtime opportunities
• Medical, dental, and vision insurance
• 401(k) retirement savings plan
• Paid Time Off (PTO)
• Career growth and advancement opportunities
• Ongoing coaching and training
• Family‑owned and operated work environment
• No Sunday work
• Complimentary Saturday lunches
• A supportive team culture that values professionalism, teamwork, and customer satisfaction

• Welcome customers and provide exceptional customer service
• Process payments for Service and Parts customers
• Accurately balance cash, credit card, and check transactions daily
• File repair orders, parts tickets, and related documents
• Answer and direct incoming telephone calls professionally
• Schedule service appointments
• Contact customers to confirm upcoming appointments and conduct follow‑up calls after service visits
• Maintain the customer waiting area, including coffee and refreshment stations
• Assist with general administrative tasks to support the Service Department
• Maintain accuracy while managing multiple priorities in a busy office environment

The ideal candidate is someone who:

• Enjoys helping customers and creating a positive experience
• Has excellent communication and telephone skills
• Is organized, detail‑oriented, and dependable
• Can effectively multitask in a fast‑paced environment
• Possesses strong data entry and computer skills, including Microsoft Office (Excel experience is a plus)
• Works well independently and as part of a team
• Takes initiative and looks for opportunities to improve processes
• Demonstrates professionalism, a positive attitude, and a strong work ethic
• Is flexible and adaptable to changing business needs

• High school diploma or equivalent required
• 1–2 years of customer service experience preferred
• Automotive dealership experience is a plus, but not required—we're happy to train the right candidate
• Ability to successfully complete a pre‑employment background check and drug screening