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Customer Care Leader: Transform Service & OTIF (Hybrid
Job in
Shelton, Fairfield County, Connecticut, 06484, USA
Listed on 2026-08-23
Listing for:
Tangle Teezer Ltd
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
BIC World, based in the NAM region, seeks a Customer Service Manager to lead the US Customer Service team and drive a superior customer experience while ensuring operational excellence across a $900M order portfolio.
The role emphasizes transformation, continuous improvement, and strong partnerships with Sales, Supply Chain, Finance and IT in a hybrid work model from Norwalk, Connecticut.
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