Hybrid Customer Experience Advocate
Job in
Shelton, Fairfield County, Connecticut, 06484, USA
Listed on 2026-08-23
Listing for:
Uncover
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Budderfly in Shelton, CT is seeking a Customer Advocate to act as the customer’s representative during onboarding and ongoing service, ensuring requests are met and the customer experience is continuously improved.
Responsibilities include bi-weekly communications with accounts during implementation, probing for needs, providing ARR/AME visibility, coordinating with internal teams, resolving issues, and representing the customer internally to enhance service quality.
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