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Guest Experience Specialist - Front Desk
Job in
Shelton, Fairfield County, Connecticut, 06484, USA
Listed on 2026-08-26
Listing for:
Highgate Hotels, LP
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Residence Inn Shelton is seeking a Front Desk Agent to provide attentive, courteous service from check-in through checkout, while maximizing occupancy and guest satisfaction. The role requires handling guest inquiries, processing reservations, payments, and maintaining the front desk area.
You will balance shift reports, know promotions, and communicate effectively with guests and team members, using proper courtesy and radio etiquette.
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