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Customer Experience Advocate
Job in
Shelton, Fairfield County, Connecticut, 06484, USA
Listed on 2026-08-26
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, CRM Systems & Management, Client Relationship Management
Job Description & How to Apply Below
Budderfly in Shelton, CT seeks a Customer Advocate to represent customers, ensure requests are met, and continuously improve the onboarding and service experience. You will coordinate with accounts bi-weekly during implementation and work with internal teams to fulfill customer requests.
This role requires 3–5 years in customer service, 2+ years in sales or outreach, demonstrated customer retention expertise, and knowledge of CRM systems and KPI reporting;
Associate degree preferred, HS/GED
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