Global & Expense Specialist

Global Travel & Expense Specialist

The T&E Specialist is responsible for supporting and optimizing the company's global Travel & Expense program, ensuring compliance with corporate policies, regulatory requirements, and internal audit standards. This role requires advanced expertise in SAP Concur Expense, including restricted system administration capabilities, to configure, maintain, and troubleshoot the expense management platform. Additionally, the T&E Specialist will oversee corporate card programs (Travel and Purchasing/PCARD), ensuring smooth issuance, maintenance, and user support.

The ideal candidate will partner with internal stakeholders and external vendors to deliver seamless employee experience while driving process improvements, cost efficiencies, and robust compliance monitoring.

• Act as the SAP Concur Expense System Administrator (restricted admin), managing configurations, workflows, and user access.
• Maintain system integrity through regular audits, updates, and issue resolution.
• Partner with IT and Finance on system integrations and data feeds (e.g., HRIS, ERP).

• Oversee the administration of Travel and Purchasing Card (PCARD) programs, including card issuance, maintenance, and user support.
• Serve as the primary liaison with card providers for account setup, credit limit adjustments, and issue resolution.
• Monitor card usage to ensure policy compliance, resolve discrepancies, and provide employee training on proper usage and expense reporting.

• Ensure adherence to corporate T&E policies, regulatory requirements, and audit standards across all regions.
• Support compliance through ongoing monitoring, internal audits, and documentation.
• Drive corrective actions and process improvements based on audit findings.
• Review expense reports and transactions for compliance and escalation issues.

• Identify and implement opportunities to streamline T&E and card processes, improving efficiency and user experience.
• Support global standardization initiatives and adoption of best practices.

• Produce and analyze T&E and corporate card reports to identify trends, cost-saving opportunities, and compliance risks.
• Deliver actionable insights to leadership and maintain dashboards to support monitoring and audit readiness.

• Develop and deliver training materials for employees and approvers on Concur Expense and corporate card programs.
• Serve as a subject matter expert for system functionality and T&E-related inquiries.

• 3+ years of experience in Travel & Expense management or equivalent experience in the hospitality industry.
• Experience managing corporate card programs (Travel and PCARD).
• Strong knowledge of expense workflows, audit rules, and compliance standards.
• Proficiency in Microsoft Excel and data analysis.
• Bachelor's degree from an accredited university.

• Experience with global T&E programs and multi-currency environments.
• Familiarity with ERP systems (e.g., SAP, Oracle).
• Excellent communication and stakeholder management skills.
• Hands-on experience with SAP Concur Expense administration (restricted admin) or equivalent.

• Strong attention to detail with advanced problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent analytical, reporting, and compliance monitoring capabilities.