Food and Beverage Manager - Starlight Sports Bar

Description

The Food & Beverage manager assists the Food & Beverage Operations Manager with coordination of all activities within a venue of the Food and Beverage Department.

• Oversee Venue F&B Supervisors.
• Supervise and coordinate activities of all employees engaged in providing meals and/or beverages in the venue.
• Assist Food and Beverage Operation Manager with Personnel Management, Training, Interviewing, Hiring and Personnel Evaluation.
• Review, compile, adjust and post personnel shift schedules weekly and as needed.

• Assist Food and Beverage Operation Manager with analyzing information concerning venue operations, such as daily food sales, patron attendance, and labor costs to prepare budget and to maintain cost control of the facility operations.
• Confer with administrative personnel and review activity, operating, and sales reports to determine changes in programs or operations.
• Ensure accurate recordkeeping relating to personnel issues.
• Inspect and taste prepared foods to maintain quality standards and sanitation regulations.
• Promote Little Creek Casino Resort in industry and trade associations as requested.
• Monitor and audit the Agilysis cash systems and Paylocity.
• Promote positive customer relations.
• Resolve complaints made by patrons and/or employees regarding food and/or service.
• Promote positive staff support and morale by administering F&B Team Member input for growth, improvement and policy and procedures.
• Coordinate with other departments for special event needs relating to staffing for the Food & Beverage requirements, as needed.
• Ability to be a working manager and perform all front and back of the house duties within the food and beverage department as needed.
• Other Duties as Assigned.

• Maintain confidentiality.
• Accountable to team members and the organization, for example, attends all meetings and trainings.
• Display sensitivity to Native American Culture and actively seek to learn more about the Squaxin Island Tribe.
• Operate within the parameters of the Little Creek Casino Resort Human Resources’ policies, departmental policies, and all other applicable regulations.
• Practice, support, and maintain the mission, vision, and values of Little Creek Casino Resort (LCCR).
• Perform other work-related duties as assigned to support the success of LCCR.
• Learn and implement LCCR’s “7 Waterways” of best guest practices.
• Build upon and diligently practice personal emotional intelligence, including self-awareness, self-management, self-regulation, social awareness, and relationship management.
• Demonstrate emotional intelligence in your explicit behaviors in your interpersonal work relationships with all team members, managers and supervisors, and our guests.
• Uphold LCCR values of focusing on engagement, strengths, and emotional intelligence.

We foster a team-oriented environment at LCCR and depend on the Food & Beverage Manager to represent our enterprise in a courteous and professional manner with special attention to guest satisfaction and cultural sensitivity.

Customer-centricity: Ability to recognize and prioritize guest needs, creating a hospitable environment and ensuring that every interaction contributes to a memorable experience.

Operational Excellence: Demonstrates expertise in the various tasks related to F&B operations. This includes managing day-to-day operations, maintaining quality standards, ensuring compliance with internal and external regulations, and managing the fiscal responsibilities within the department.

Effective Leadership & Team Management: Ability to lead, motivate, and guide a diverse team. This includes hiring, training, appraising, and resolving conflicts.…