Adobe Manager Solution Architect

Adobe Experience Manager Solution Architect

We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.

Why Join Subway?

At Subway, we are not standing still. We are building.

This is a business focused on what matters most: growing franchisee profitability, strengthening our brand and creating long-term value. The people who thrive here are the ones who want to make a real impact.

You will not just do the work. You will shape it.

We move fast. We think like owners. We make decisions that matter. We hold ourselves to a high standard because what we do directly impacts thousands of franchisees around the world.

If you bring energy, accountability and a bias for action, you will fit right in.

We take the work seriously, but we also know the best results come from teams that support each other, celebrate wins and show up ready to build something better every day.

This is your chance to be part of what’s next.

About the Role:

Subway’s Guest Engineering team is rearchitecting how digital experiences are built, delivered, and maintained across our global footprint — and Adobe Experience Manager is the foundation underneath all of it. The Adobe Experience Manager Solution Architect owns the strategic and technical direction of Subway’s AEM platform, operating at the intersection of headless content delivery, edge-native publishing, web security infrastructure, and front-end experience engineering.

Architecture is the heart of this role: you will set the patterns that every developer on the team follows, define how the platform scales, and make the decisions that determine how content reaches guests reliably across app, kiosk, web commerce, and marketing web surfaces. This role reports directly to the SVP of Digital and Consumer Technology, reflecting the criticality of AEM to every guest-facing digital touchpoint Subway operates.

Responsibilities include but not limited to:

• Own the end-to-end technical architecture of Subway’s AEM CMS platform, including component design, content modeling, multi-site management, replication topology, and AEM-as-a-Cloud-Service deployment strategy
• Serve as the final technical authority on AEM architectural decisions across Guest Engineering
• Architect and maintain Subway’s dual-mode CMS delivery model: headless AEM serving structured content via API to React-based App, Kiosk, and Web Commerce surfaces; and AEM Edge Delivery Services delivering full-authoring marketing and corporate web pages at the edge
• Define content structure, Content Fragment models, Graph
  
  QL/REST API contracts, and Edge Delivery configurations that underpin both delivery models
• Define the AEM-side CDN and WAF architecture in close partnership with Security and Infrastructure Engineering, including caching strategy, cache invalidation patterns, and origin configuration governing AEM content delivery through Akamai
• Collaborate with Security to shape bot mitigation rules and WAF policies that protect AEM-delivered properties, ensuring delivery infrastructure meets enterprise security and compliance standards without sacrificing performance
• Partner with product, personalization, CDP, analytics, front-end, QA, SDET, and Dev Ops teams to ensure CMS architecture aligns with and enables the broader Guest Technology roadmap
• Design AEM solutions with automated testability as a first‑class concern, ensuring component structures, content APIs, and deployment patterns support robust regression, integration, and pipeline automation
• Author and maintain architectural decision records (ADRs), engineering standards documentation, and platform runbooks
• Provide technical mentorship and architectural guidance to AEM developers across the team
• Leverage Claude by Anthropic and shared engineering Skills to accelerate architectural analysis, technical documentation, RFP/vendor evaluation, and pattern development
• Champion AI‑assisted workflows within the AEM practice and contribute to the broader Guest Engineering AI‑first culture

Qualifications (some examples listed below):

• Education: Bachelor’s degree or higher in Computer Science, Software Engineering, Information Systems, or a related…