Data Analyst
Job in
Shelton, Fairfield County, Connecticut, 06484, USA
Listed on 2026-05-28
Listing for:
Vaco Recruiter Services
Full Time
position Listed on 2026-05-28
Job specializations:
-
IT/Tech
Data Analyst, Data Science Manager, Business Systems/ Tech Analyst, Data Mining
Job Description & How to Apply Below
Title
Data Analyst
Compensation$80-100k
Location & Work ArrangementHybrid position: three days in-office and two days remote, based in either New Jersey or Connecticut.
OverviewData Analyst supporting a customer-facing operations environment. This role focuses on turning interaction and performance data into clear insights that improve service quality and operational efficiency.
Responsibilities- Build and maintain dashboards to track performance and trends
- Analyze large datasets, including customer interactions and operational metrics
- Identify patterns, issues, and opportunities for improvement
- Partner with business teams to define metrics and reporting needs
- Translate data into clear, actionable insights
- Ensure data accuracy and consistency across reports
- Automate recurring reporting where possible
- Support ad hoc analysis and deeper investigations
- Experience in data analysis and reporting
- Strong dashboarding and data visualization skills
- Proficiency working with large datasets and query tools
- Ability to analyze both numerical and text-based data
- Experience in customer experience, contact center, or operations analytics is a plus
- Strong communication and problem-solving skills
Eligible for discretionary bonuses. Medical, dental, and vision benefits, as well as the company’s 401(k) retirement plan.
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