IT Security Identity & Access Technical Leader

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.

• Act with urgency, accountability, and purpose
• Deliver high quality work with consistency and pride
• Collaborate effectively and elevate those around them
• Focus on outcomes that drive impact and growth

A Security Identity & Access Technical Leader responsible for designing, implementing, and governing the enterprise-wide Identity and Access Management (IAM) program. You partner across security, infrastructure, HR, engineering, and business teams to build a modern, scalable identity ecosystem, winning together to deliver secure, seamless access experiences across the organization.

• Develop and maintain the organization’s Identity & Access Management (IAM) strategy, roadmap, and governance model, driving alignment and shared accountability across teams.
• Architect and oversee solutions for security, authentication, authorization, privileged access, SSO, MFA, SaaS security posture, API access controls, conditional access policies, and lifecycle management, delivering excellence in secure design and execution.
• Technically lead modernization efforts such as Zero Trust, passwordless authentication, identity automation, Attribute-Based Access Controls, AI-driven threat detection and response, identity models for AI agents, and continuous AI behavioral authentication, helping the organization move fast while staying secure.
• Define standards for API security, including API identity and access controls, secure API key and token management, least-privilege access for machine identities, and monitoring and anomaly detection for API usage.
• Establish secure patterns for API authentication and authorization, including OAuth, OIDC, and token lifecycle management.
• Lead the design and operation of Privileged Access Management (PAM) solutions (Cyber Ark).
• Ensure projects are delivered within scope, budget, and schedule, balancing speed with precision.
• Lead a technical team supporting user access provisioning, deprovisioning, terminations, and password resets across multiple SaaS and on-premise applications (Dell One Identity, Salesforce, SAP, Workday), fostering collaboration and continuous improvement.
• Perform regular audits to ensure security protocols are followed and risks are proactively addressed.
• Ensure technical solutions comply with privacy laws and regulatory requirements.
• Investigate and respond to irregularities in system access with urgency and rigor.
• Establish metrics to ensure IAM solutions meet both security and business objectives.
• Plan, test, and implement configuration changes efficiently and effectively.
• Document IAM processes and procedures to enable consistency and scalability.
• Escalate and resolve issues in a timely manner, maintaining a high standard of reliability and responsiveness.

As a Identity Lead,

• 7-12 plus years professional experience in IT and/or Cybersecurity with an Enterprise Identity Management Team
• Deep expertise in IAM frameworks, Zero Trust, and modern identity protocols (SAML, OAuth, OIDC, SCIM).
• Experience with enterprise scale IAM platforms, On Premise, and Cloud Platforms.
• Strong understanding of cloud identity (Azure AD/Entra, AWS IAM, GCP IAM, SaaS and API).
• Knowledge of security architecture, threat modeling, and identity attack vectors.
• Significant demonstrated knowledge of Active Directory and Entra processes and tools to include patching, hardening, configuration, and risk management
• Demonstrated communication skills to communicate, persuade, influence without authority, and handle challenging conversations
• Significant demonstrated knowledge of Identity management processes and tools to include Active Directory, Entra , Intune, Dell One Identity, Semperis, Cyber Ark, SAP, Salesforce and Workday.
• Demonstrated knowledge in recent advances in IAM technology.

• Bachelor’s Degree in Information Security, Computer Science or equivalent
• Information Security Certifications such as…