Senior Infrastructure Specialist, Enterprise Compute and Storage

Job Description

To ensure the efficient operation of WSPs internal Enterprise Compute and Storage services, we are seeking a talented and experienced Senior Enterprise Compute and Storage Infrastructure Specialist. This role will report to Senior Manager Enterprise Compute and Storage.

• Working on highly complex matters and assignments of large scope, impact, and importance.
• Working with professionals and management to identify opportunities for improvements in people, processes, and technology.
• Leading team members on the development of methods, techniques, and various analytical approaches.
• Guiding team members to solve significant problems/issues.
• Proactive management and performance monitoring of services, including service suppliers and/or manufacturer activities to align with expected service levels.
• Establishing & maintaining standards, processes & procedures relating to the operation of all aspects of the services.
• Remaining current in the knowledge and use of technology to provide recommendations for improving the consistency and cost effectiveness of the services.
• Ensuring that appropriate documentation is available and accurate.
• Develop, monitor, and manage metrics and KPIs to proactively assess infrastructure performance and capacity.
• Creating, executing, and managing repeatable routines that proactively identify improvements.
• Conducting regular scheduled capacity planning/management activities.
• Developing and implementing plans to proactively remediate identified performance, health, or capacity issues.
• Auditing for standards compliance.
• Supporting activities for IT regulations and compliance.
• Enhancing and enforcing service transition processes that protect the stability of network operations.
• Planning for the execution of business continuity testing, reporting, and gap resolution.
• Supporting problem management to resolve recurring issues.
• Support the IT budget process by providing input and direction as it relates to infrastructure and services.
• Manage the lifecycle of infrastructure hardware components, software, licenses, and support subscriptions.
• Own & maintain the integrity of the asset data across all IT platforms.
• Evaluating and improving the effectiveness of operational monitoring.

• Bachelor’s degree in information technology, Computer Science, Engineering, or related field.
• Minimum 5-7 years of relevant and practical experience in an Enterprise Compute and Storage operations role.
• Minimum 5-7 Years Experience in Design and Implementation with Hypervisors (Vmware, AHV, Hyper‑v)
• Minimum 5-7 Years Experience Design and Implementation in managing storage including Structured and Unstructured datasets.
• Extensive in‑depth knowledge of Enterprise Compute and Storage services and infrastructure.
• Vendor certifications are preferred along with proven practical experience preferred.
• Experience working in large/global enterprise IT with multiple distributed branch/campus sites.
• Experience of working within ITIL aligned Service Management organisation.
• Excellent written and spoken English.
• Excellent interpersonal and communication skills, able to interact with all layers of management.
• Ability to work with minimal supervision and little to no instructions.
• Strong leadership and coaching skills.
• Strong organizational and project management skills, with excellent documentation abilities.
• Excellent analytical and diagnostic problem‑solving skills with the ability of providing solutions to identified problems.
• Demonstrated experience in understanding and demonstrating compliance with information security requirements.
• Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations.

WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

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