IT Solutions Lead Revenue Management; RGM

IT Solutions Lead for Revenue Growth Management (RGM)

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways. Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive.

At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission. The IT Product Owner – Revenue Growth Management will serve as the technical owner for BIC's RGM tools, with accountability for the solution roadmap, demand intake, implementation delivery, ongoing enhancement management, and overall application stewardship.

This role will provide direction on the RGM applications strategy, ensuring the tools evolves in line with business priorities and process requirements, and BIC's broader global IT strategy. Serve as the technical owner and primary IT point of accountability for the RGM applications – e.g. TPM/TPO and pricing optimization. Manage the demand intake process, prioritize requests, and translate business needs into a clear application roadmap.

Define and evolve the RGM applications strategy in alignment with BIC's global IT strategy and business priorities. Lead the implementation of the TPM/TPO tool and oversee future enhancements, releases, and continuous improvement initiatives. Partner closely with business stakeholders to ensure the solution supports TPM processes and broader RGM objectives. Manage the vendor relationship, performance, and service delivery, including quarterly business reviews and issue escalation.

Ensure the platform remains scalable, governed, and fit for purpose as the business and processes evolve.

Key Responsibilities

• Application Ownership and Strategy
• Demand and Backlog Management
• Business Partnership
• TPM Process Expertise
• Implementation Leadership
• Enhancement and Release Management
• Vendor Management
• Quarterly Business Reviews
• Cross-Functional Coordination
• Governance and Decision Support
• Adoption and Operational Readiness
• Risk and Issue Management

Qualifications

• Bachelor's degree in Information Technology, Business, Finance, or a related field; advanced degree preferred.
• 5+ years of experience in product ownership, business systems management, IT applications, program delivery, or a related role.
• 5+ years of IT experience managing and supporting Trade Promotion, Trade Optimization, and revenue growth management tools.
• Demonstrated experience owning or managing enterprise applications, including roadmap planning, demand management, implementation, and enhancement delivery.
• Strong experience working with business stakeholders to define requirements, prioritize needs, and translate them into technical solutions.
• Strong business acumen with a solid understanding of RGM processes, capabilities, data requirements, and decision-making, including TPM/TPO and pricing.
• Experience managing software vendors, implementation partners, or third-party application providers, including formal governance and performance reviews.
• Experience leading or supporting enterprise system implementations, upgrades, or major enhancement programs in a matrixed environment.
• Strong understanding of application lifecycle management, governance, risk management, and cross-functional delivery practices.
• Extensive experience in project management. PMI certification preferred.
• Strategic thinking with the ability to connect business process needs, product direction, and enterprise technology strategy.
• Strong product ownership and backlog management discipline.
• Excellent stakeholder management and influencing skills across business and IT.
• Strong understanding of core business process flows and how they enable broader commercial capabilities.
• Ability to manage vendors with appropriate rigor, accountability, and partnership.
• Strong program and project management skills, with the ability to manage implementation and enhancement work streams.
• Analytical problem-solving skills and sound decision-making judgment.
• Clear written and verbal communication skills, including the ability to communicate effectively with technical and non-technical audiences.
• Collaborative, hands-on leadership style with strong ownership and follow-through.