IT Solutions Lead Revenue Management; RGM

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

The IT Product Owner – Revenue Growth Management will serve as the technical owner for BIC’s RGM tools, with accountability for the solution roadmap, demand intake, implementation delivery, ongoing enhancement management, and overall application stewardship. This role will provide direction on the RGM applications strategy, ensuring the tools evolves in line with business priorities and process requirements, and BIC’s broader global IT strategy.

• Serve as the technical owner and primary IT point of accountability for the RGM applications – e.g. TPM/TPO and pricing optimization.
• Manage the demand intake process, prioritize requests, and translate business needs into a clear application roadmap.
• Define and evolve the RGM applications strategy in alignment with BIC’s global IT strategy and business priorities.
• Lead the implementation of the TPM/TPO tool and oversee future enhancements, releases, and continuous improvement initiatives.
• Partner closely with business stakeholders to ensure the solution supports TPM processes and broader RGM objectives.
• Manage the vendor relationship, performance, and service delivery, including quarterly business reviews and issue escalation.
• Ensure the platform remains scalable, governed, and fit for purpose as the business and processes evolve.

• Application Ownership and Strategy:
  
  Own the TPM/TPO application and other RGM tools from an IT product and platform perspective. Define the product vision, roadmap, and strategic priorities for the tool, ensuring alignment with business objectives, TPM process needs, architecture principles, data strategy, and BIC’s global IT direction.
• Demand and Backlog Management:
  
  Manage the intake, triage, prioritization, and tracking of business requests, defects, enhancements, and technical improvements. Balance short-term operational needs with long-term platform strategy and ensure that priorities are transparent, well-governed, and value-driven.
• Business Partnership:
  
  Work closely with Commercial, RGM, Finance, Sales, and other business stakeholders to understand process needs, pain points, and opportunities for improvement. Translate those needs into actionable requirements, user stories, and delivery plans that support business outcomes.
• TPM Process Expertise:
  
  Bring a strong understanding of TPM processes and how they connect to broader RGM processes  this knowledge to challenge requirements, recommend better solutions, and ensure the application supports effective planning, execution, settlement, analytics, and process governance.
• Implementation Leadership:
  
  Lead the implementation of the TPM/TPO tool, including planning, coordination, issue resolution, stakeholder alignment, testing support, cutover readiness, and post-go-live stabilization. Ensure delivery milestones, risks, dependencies, and decisions are actively managed.
• Enhancement and Release Management:
  
  Oversee future releases, upgrades, configuration changes, and continuous improvement efforts. Ensure enhancements are properly scoped, prioritized, tested, documented, and communicated to stakeholders.
• Vendor Management:
  
  Own the relationship with the TPM/TPO vendor and hold them accountable for delivery quality, responsiveness, service levels, issue resolution, and roadmap alignment. Coordinate regular governance forums and drive structured performance management.
• Quarterly Business Reviews:
  
  Lead preparation for and execution of quarterly business reviews with the vendor and key stakeholders. Review performance, open issues, roadmap progress, support trends, risks, value…