Director, Contracts

Overview

Pitney Bowes is hiring for a Director, Contracts within the Send Tech Contracts team. The Director leads Contracts Managers across federal, state, local government, and commercial contracting, setting contracting strategy, policies, and standards in partnership with the Send Tech lawyer. The role serves as the primary escalation point for complex or high‑risk matters and partners with Sales, Legal, Marketing, Finance, and other business units to balance legal risk with speed and flexibility.

The role may involve direct contract review, drafting, and negotiation.

• Lead and develop the Contracts team, including workload allocation, hiring, training, mentoring, and performance evaluations.
• Establish consistent contracting processes with review, negotiation, approval standards, and turnaround‑time SLAs that support sales velocity.
• Review, draft, and negotiate complex agreements (purchase, rental, lease, subscription, license, software, hardware, SaaS, master, data processing, partner/reseller, and other data‑processing agreements).
• Advise Sales throughout the deal cycle to structure deals that balance speed with compliance.
• Build sales self‑sufficiency through training, playbooks, and ongoing communication with sales leadership.
• Partner with Legal and corporate functions to evaluate risk and ensure regulatory compliance.
• Deliver training to Contracts, Sales, and Marketing on contract policy and compliance requirements.
• Strengthen cross‑functional relationships and refine processes based on stakeholder feedback.
• Oversee the contract database and drive improvements to contract management systems and workflows.
• Maintain and update contract templates to reflect changes in products, services, and terms; maintain auditable contract files and liaise with auditors.
• Monitor regulatory developments across federal, state, local, and commercial contracting, adjusting policies and practices accordingly.
• Drive contracting strategy across government and commercial channels.
• Report on contract portfolio performance including risk, team metrics, contract cycle time, and deal velocity to senior leadership.

• BA/BS required; 10+ years of contracts experience including:
• Federal Acquisition Regulation (FAR)
• GSA procurement regulations
• State/local procurement requirements
• Complex commercial and technology agreements (SaaS, licensing, hardware/software)
• Direct team management experience, including hiring, coaching, and performance management.
• Strong negotiation skills with demonstrated ability to review, draft, and finalize complex contracts across multiple contract types.
• Effective communication skills with all levels of the organization, including senior leadership.
• Experience partnering with Sales, with understanding of sales cycles, pricing, deal structures, and contractual implications.
• Strong business acumen and understanding of contractual risk and its operational impact.
• Ability to manage multiple priorities across a team and multiple business groups.
• Judgment, integrity, and high ethical standards; ability to balance legal risk with commercial urgency.

• A strong people leader with excellent business acumen, professionalism, enthusiasm, and motivation.
• Effective listener and communicator who leads a team while managing personal workload.
• Confident, sound judgment, and a positive, solutions‑oriented approach to fast‑moving situations.
• Views Sales as an internal client and provides responsive, service‑oriented contract support.

Location:

Hybrid role, with 4 days onsite in Shelton, CT. (No relocation assistance offered.)

Compensation: $110,000–$150,000 per year, dependent on skills, experience, and location; 19% annual performance bonus eligibility.

Sponsorship:
Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (e.g., H‑1B).

• Comprehensive benefits globally (PB Benefits and Wellbeing Programs).
• Inclusive environment that encourages diverse perspectives and ideas.
• Opportunities to contribute to a transforming organization and grow your career.

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by law. All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. Applicants may apply online or via alternate options for those with disabilities.