Quality Manager

Job Description

Job Title:

Quality Manager
Salary: $130,000

Location:

Shelton, CT

Overall responsibility for managing the Quality department to establish advanced quality and reliability engineering practices that enhance product quality, reliability, and customer acceptance.

• Set, direct, and support priorities of the Quality team, including development of individual accountabilities.
• Review and reset objectives through performance evaluations.
• Develop, implement, and improve departmental metrics.
• Drive continuous improvement initiatives across the Quality function.
• Establish and maintain training processes for measurement techniques, fit and function, and acceptance criteria.
• Ensure accuracy and timely completion of PPAP, ISIR, NCR, SPC, inspections, gauge programs, internal audits, and cost of quality metrics.
• Lead and support resolution of customer quality issues.
• Act as primary customer liaison for quality-related matters.
• Attend customer meetings and represent the Quality function.
• Review and ensure effectiveness of 8D reports and corrective actions.
• Participate in APQP and quote review activities.
• Maintain IATF 16949 and ISO
  9001 compliance.
• Develop and maintain quality procedures, standards, and manuals.
• Ensure full implementation of quality systems and procedures.
• Maintain regular attendance and compliance with company policies.
• Travel as required.

Direct management responsibility for all Quality department personnel.

• Bachelor’s degree or equivalent technical experience.
• Minimum 5+ years of manufacturing experience in metalworking or similar industry.
• Minimum 5+ years of supervisory or leadership experience.
• Strong experience with ISO
  9001 and IATF 16949 quality systems.

• Strong knowledge of FMEA, PPAP, SPC, Root Cause Analysis, and 8D methodologies.
• Ability to analyze data and drive process improvements.
• Strong project management and problem-solving skills.
• Excellent communication skills with internal teams and customers.
• Experience with ERP systems and quality documentation systems.
• Understanding of OSHA regulations and safety standards.
• Strong technical writing and organizational skills.

• Analyze data and draw conclusions to improve processes.
• Evaluate information from multiple sources and make sound decisions.
• Solve complex quality and manufacturing problems.
• Interpret technical instructions in various formats.

Combination of office and manufacturing environment.

This position occasionally requires travel by car or plane.