Wireless Retail Sales Specialist - Shelton, CT

Wireless Retail Sales Specialist – Shelton, CT

Position

• Brand Ambassador – Create a welcoming, comfortable store environment where every guest feels valued. Model positivity and professionalism, embodying the core belief that happy employees make happy customers.
• Relationship Builder – Build meaningful connections with guests, team members, and leadership through active listening and thoughtful conversation. Guide interactions toward solutions that meet guest needs while supporting store performance goals. Focus on building loyalty, not just completing transactions.
• Product & Services Enthusiast – Confidently sell devices, plans and services, translating technology into simple, real‑world conversations. Stay current on promotions, product updates and tools, consistently working toward individual and team performance goals.
• Account Management – Manage guest appointments and proactively review accounts to recommend the best plans and offers. Serve as problem solver and investigator, ensuring accounts are accurate and well‑documented while delivering a seamless, professional experience.

• High school diploma required.
• Minimum 6 months of retail customer service experience (wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Flexible availability, including evenings and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.
• Ability to move around the store, assist customers and maneuver merchandise when necessary.

Hourly wage $18.00–$19.00 plus uncapped commission. Typical schedule 30–39 hours per week (average 35 hours). Minimum salary range $36,750 – $46,200 annually (dependent on location and experience).

• Competitive base pay with potential for shift differential, overtime and bonus pay.
• Medical, dental and vision insurance (98%/100% company‑paid for full‑time employees).
• 401(k) company match of 100% up to 6% of pay.
• Discounted Consumer Cellular wireless phone plan for employees.
• Paid time off after a 30‑day waiting period; 6 company‑paid holidays plus 16 floating holiday accrual hours per year.
• Flexible Spending Accounts for health and dependent care expenses.
• Life, AD&D, long‑term disability and employee assistance program (all company‑paid).
• Employee rewards program.

Pre‑employment background check and drug screen required.

Location:

Shelton, CT. Full‑time (30–39 hours per week). Travel:
None.

Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any status/classification deemed illegal to consider under local, state or federal law. Consumer Cellular is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human.

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