Unit Clerk - Mental Health

Overview

Telecare is seeking a Unit Clerk to provide support services to the nursing, clinical, and medical staff. Duties are clerical and technical in nature and involve contact with members served. Shifts available:
Full-time, Monday – Friday, 8:00am – 5:00pm. Starting wage range is $18.31–$22.06, with a full range up to $25.80; pay may vary by geographic location and experience.

Join Telecare’s compassionate team as part of a mission to deliver behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare celebrates cultural diversity and inclusion and is an equal opportunity employer (EOE AA M/F/V/Disability).

• Provide support to nursing, clinical, and medical staff with clerical and technical duties
• Maintain and manage medical records and documentation, including admissions, discharges, and transfers in medical records/EHR
• Schedule appointments and maintain appropriate supplies
• Answer the telephone, take messages, and screen calls as assigned
• Provide information to families and staff with clear, professional communication
• Participate as a team member, reporting observations and concerns
• Assist with routine maintenance of Electronic Medical Records and basic clinical data entry
• Perform other duties as assigned by management

Required:

• High school diploma or GED
• Six (6) months of experience as a unit clerk or administrative support staff in a health care environment
• Knowledge of basic medical terminology and Electronic Health Record (EHR)
• Must be at least 18 years of age
• CPR, Crisis Prevention Institute (CPI), and First Aid certification on or within 60 days of employment and maintain current certification
• Successful completion of post-offer physical, 2-step TB test, background clearance, and any required driving and regulatory checks

Preferred:

• Experience working with the general public in a health care environment
• Unit clerk certification program completion

• Paid Time Off: 16.7 days in the first year for full-time employees
• Holiday pay and shift differentials (PM, Overnight, and Weekend shifts) as applicable
• Free CEUs, supervision for BBS Associate License, coaching, and mentorship (CA/AZ) and (WA/OR)
• Online university tuition discount and company scholarships
• Medical, vision, dental insurance, 401(k), Employee Stock Ownership Plan

For more information on benefits, see Telecare’s benefits page. May vary by location and position type.