Unit Clerk - Mental Health

“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare

The Unit Clerk provides support services to the nursing, clinical, and medical staff. Duties are typically clerical and technical in nature and will involve contact with members served.

Full-time:
Monday - Friday, 8:00am - 5:00pm

Expected starting wage range is $18.31- $22.06. The full wage range goes up to $25.80. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

• High school graduation or a G.E.D. equivalent
• Six (6) months' experience as a unit clerk or administrative support staff in a health care environment
• Knowledge of basic medical terminology and Electronic Health Record (EHR)

• Paid Time Off:
  For Full Time Employee it is 16.7 days in your first year
• Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
• Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship(CA/AZ)

• Free CEUs, coaching, and mentorship(WA/OR)

• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
• For more information visit:

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

* May vary by location and position type

Full Job Description will be provided if selected for an interview.

Unit Clerk, Medical Records, Medical Records Technician

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

The Unit Clerk provides support services to the nursing, clinical, and medical staff. Duties are typically clerical and technical in nature and will involve contact with members served.

• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
• Completes a variety of documentation tasks, including maintaining accurate records, filing, and assembling medical records
• Prepares materials and performs admissions, discharges, and transfers in medical records/E.H.R.
• Schedules members served appointments
• Orders and maintains the appropriate level of supplies
• Answers the telephone, taking messages and screening calls as assigned
• Provides families of members served and other staff members with requested information, using excellent communication skills
• Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions
• Provides high quality clerical assistance to nursing and medical department staff members, as requested
• Manages routine maintenance of Electronic Medical Records
• Completes basic data entry of clinical billing

Required:

• High school graduation or a G.E.D. equivalent
• Six (6) months experience as a unit clerk or administrative support staff in a health care environment
• Knowledge of basic medical terminology and Electronic Health Record (EHR)
• Must be at least 18 years of age
• Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer…