IT Manager

Location

On-site at Little Creek Casino Resort Shelton, WA (Not Remote or Hybrid)

The IT Manager leads the strategic planning, daily oversight, and continuous improvement of the organization's technology environment, ensuring secure, reliable, and high-performing IT systems. This role oversees data center operations, system performance, backups, security logging, and maintenance schedules, while guiding the design, deployment, upgrade, and support of all hardware, software, servers, and network infrastructure.

• Ensure effectiveness of data center including security logs; verification that proper backups and restores take place, equipment maintenance and operating safety.
• Ensure efficient maintenance and performance of systems.
• Prepare and maintain detailed maintenance schedules for all Hardware and Software applications.
• Plan, coordinate, direct, and design IT systems related solutions for the organization.
• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems including servers, PCs, operating systems, hardware, software, and peripherals.
• Manage, guide and mentor a team of IT systems professionals.
• Manage IT staffing, including recruitment, supervision, scheduling, career development, performance evaluations, and disciplinary actions.
• Promote a safe and inclusive work environment.
• Work closely with the IT Director to identify, recommend, develop, implement, and support cost‑effective technology solutions for all aspects of the organization.
• Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
• Contact vendors to arrange for bids, quotes, lease or purchase of equipment.
• Coordinate equipment installation and maintenance activities with operations to avoid disruption in IT communications and systems to ensure efficiency of operations.

• Help define IT infrastructure strategy, architecture, and processes.
• Stay up to date on security risks and ensure corporate security.
• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions to streamline software system usage and streamline business operations for efficiency.
• Apply and adhere to all administrative and organization internal controls to ensure continuous compliance within the enterprise.
• Use advanced judgment and make decisions when faced with equipment failure.