Customer Solutions Lead

Customer Solutions Lead

We are looking for a Customer Solutions Lead to work from the Drummonville, Quebec area. The role involves building demand for Bayer-branded products and ensuring a best‑in‑class customer experience.

• Build demand for Bayer‑branded products on farms by providing agronomic recommendations and dedicated service.
• Support and train certified Bayer retail partners to offer meaningful recommendations while meeting their business objectives.
• Identify and establish relationships with farmers who have not fully experienced Bayer Crop Science products and services.
• Develop and implement a plot program that generates insights for customers and provides opportunities for training, evaluation, and recommendations, with a focus on corn and soybean crops.
• Provide best practices for using various Bayer crop protection products, including herbicides, fungicides, and seed treatments.
• Leverage digital tools and ongoing agronomic training to build trust with farmers and retail partners.
• Foster an inclusive environment that emphasizes professionalism and safe working practices, ensuring safety and compliance requirements are met.
• Collaborate with a focused business team to build and execute a business plan aimed at maximizing opportunities in a defined market, driving to meet and exceed business P&L targets.

• Fluent in French.
• BSc in Agriculture or related discipline.
• Excellent understanding of local crop production, agronomy and familiarity with the Bayer portfolio of seed, crop protection and digital solutions.
• Proficient in Excel, Word and PowerPoint.
• Flexible mindset with ability to adapt to changing business needs.
• Strong interpersonal, team and communication skills – presentation, written, verbal and listening.
• Understanding of key customer needs to develop tailored solutions.
• Experience using digital tools to manage, interpret and leverage data.
• Excellent problem solving through analytical thinking in complex situations with minimal guidance.
• Valid driver’s license and ability to operate motor vehicles safely.
• Ability to effectively supervise and coach summer students.

• CCA, CCSC, AGR and/or PAg (RTAg) designation.
• English communication skills.

• Use of a company vehicle.
• Competitive compensation and rewards package with bonus or incentive potential.
• Collaborative, diverse and inclusive culture.
• Career development and global opportunities.
• Work‑life flexibility programs such as flex hours, employee discounts, volunteer days, wellness, and other employee offerings.
• Health, vision and dental insurance, disability and contributory retirement savings plans.

Drummonville, Quebec, Canada