Agent-conseil ou agente-conseil, Expérience membre et client; Magog

The work mode arrangement for the position is full-time on site.

Many opportunities are currently available in the Estrie region.

As a financial services professional, you''re attentive to the needs of our members and clients.

You look for ways to support their financial well-being in every situation.

You provide excellent customer service and high-quality financial solutions tailored to their needs.

• Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own.
• Welcoming members and customers warmly and courteously, quickly ascertains members'' and customers'' needs in order to direct them to individuals who can assist them or to alternative distribution channels.
• Contribute to business development and maintain business relationships through service delivery and activities.
• Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
• Work in collaboration with personal finance advisors and improve the service offered to members.

• Market-competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What you bring to the table:
Regardless of your experience or education, if you've always wanted to work in the financial services industry, send us your application.