Marriott Senior Manager Rooms Operations

Join the Delta Hotels Sherbrooke Conference Centre as a Senior Manager for Rooms Operations. This position is pivotal in driving guest satisfaction and operational efficiency across multiple departments including Housekeeping and Front Office.

As a seasoned manager, you will manage day-to-day operations while cultivating an environment of empowerment and motivation among team members. Your insights on guest and employee satisfaction will be critical in developing strategic action plans to enhance service quality and performance metrics.

Key Responsibilities:

• Lead and verify operational compliance across departments

• Foster team communication and goal alignment

• Address guest and employee concerns with professionalism

• Conduct performance reviews and one-on-one meetings

• Execute financial audits and manage resource allocation

Requirements:

• High school diploma or GED with relevant experience

• Preferred 2-year degree in Hospitality Management

• Strong analytical and leadership capabilities

• Customer service orientation and proactive mindset

• Ability to handle diverse operational tasks

Drive success and ensure high standards of service as part of the team at Delta Hotels.
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