Sherbrooke Rooms Operations Leader

Join Delta Hotels by Marriott as a Rooms Operations Manager in Sherbrooke, QC, focused on delivering exceptional guest services and efficient operations. This position leads various departments to build satisfying guest experiences.

As a full-time manager, you will enhance the effectiveness of the front office, housekeeping, and engineering teams. Your insights into guest needs and operational strategies will drive team performance and property goals while maintaining high service standards.

Key Responsibilities:

• Manage daily operations in rooms departments

• Enhance employee engagement for better guest service

• Monitor guest satisfaction and implement improvement plans

• Assist with financial management and quality audits

• Coach staff on meeting operational targets

Requirements:

• 4 years of experience in hospitality services

• High school diploma or GED required

• 2-year degree in Hospitality preferred

• Strong analytical skills and operational oversight

• Ability to respond proactively to guest feedback

Empower your team and excel in guest services at Delta Hotels by Marriott in Sherbrooke.