Strategic Account Manager at Encore

Elevate client relations at Encore as a Strategic Account Manager. Develop trust and optimize travel programs for extended client retention across North America.

As a Strategic Account Manager, you will be the key partner for a portfolio of clients, ensuring their travel needs are met with precision.

Your role involves collaborating with various stakeholders, including executives and procurement teams, while evaluating and evolving travel strategies. This pivotal position is not just about service; it's about architecture—shaping programs that resonate with client goals.

Key Responsibilities:

• Build and maintain trust with key stakeholders

• Develop strategic account plans tailored to client needs

• Facilitate collaboration across internal teams

• Measure performance against KPIs and client metrics

• Resolve potential issues proactively before escalation

Requirements:

• Proven ability to build relationships with senior stakeholders

• Strong analytical skills to interpret data and insights

• Highly organized with the ability to manage multiple priorities

• Excellent communication skills in English

• Ownership mindset to drive client solutions forward

This role demands strategic thinking, analytical skills, and the ability to foster deep client connections.
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