Receptionist, Administrative​/Clerical

Receptionist

Primary Purpose of this Position:
Perform clerical support in an efficient manner in accordance with established procedures and as directed by the supervisor.

• Potential Risk Exposure to Blood and Body Fluids
• Essential Function
• Safety Factors

RM = Repetitive motion; WL = Weight lifting requirement; SB = Sitting, standing and bending prolonged.

See attached information.

See attached information.

See attached information.

• Answer telephones, determine nature of call and direct caller to appropriate individual or department.
• Assist department directors in administrative matters (e.g., typing reports, correspondence, etc.).
• Assist with administrative duties as directed (includes typing, filing, posting accounts, etc.).
• Assist payroll clerk with administrative functions when necessary.
• Greet visitors and direct to appropriate office and/or resident room.
• Issue and collect identification badges as visitors sign in/out.
• Maintain a current file/listing of residents by name and room number, emergency phone numbers of on‑call personnel, department extensions, key personnel, etc.
• Manage and track key dates for contracts, renewals and deadlines for a variety of administrative documents.
• Operate copier, office machines, etc., as directed.
• Operate telephone system, transfers, voicemail administration and setup and operate paging system when required.
• Order supplies as directed in accordance with facility purchase order system and expenditure tracking.
• Provide directions/information to visitors, guests, residents, sales representatives, etc.
• Assist with inter‑facility communication.
• Receive, sort and distribute mail as directed.

• Coordinate required background checks and screening of personnel, contractors, volunteers and business associates.
• Input data for administrative programs.
• Prepare and process correspondence for the Administrator and other members of the administrative team as directed.
• Process and deliver mail to/for the facility Administrator and other members of the administrative team as directed.

• Coordinate with the Staff Development Coordinator to assist with tracking of continuing education units (CEUs), licensure and background checks as required.

• Replenish administrative supplies in work areas as necessary in accordance with facility budget and established par levels.
• Request repairs for office equipment as necessary.
• Track distribution of office supplies and monitor for waste or non‑business related expenditures.

• Works in office areas as well as throughout the facility and its premises.
• Moves intermittently during working hours.
• Is subject to frequent interruptions.
• Is subject to hostile and emotionally upset residents, family members, visitors, etc.
• May be directed to working off‑shift hours in emergency situations.
• Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post‑disaster, etc.).
• Attend and participate in continuing education programs.
• Communicates with nursing and other department personnel.
• Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday as well as reactions from dust, disinfectants, tobacco smoke and other air contaminants.
• Is subject to pressure from multiple/emergency calls.
• Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.
• May be subject to the handling of and exposure to hazardous chemicals.

• Must possess, as a minimum, a high school diploma or its equivalent.

• Must have at least one (1) year experience in a clerical position or successfully completed a secretarial science program from an accredited school/college.

• Must be able to read, write, speak and understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors and the…