Member Services Associate

Member Service Associate

Do you love helping people and creating a welcoming environment? Join our team and become the friendly face that helps make the Sheridan County YMCA a place where everyone belongs!

As a Member Service Associate, you'll be the first person our members and guests see when they walk through our doors. If you're energetic, dependable, and enjoy providing exceptional customer service, we'd love to meet you!

Wednesday: 1:00 PM – 5:30 PM Thursday: 1:00 PM – 9:00 PM Friday: 1:00 PM – 9:00 PM Saturday: 12:00 PM – 6:00 PM

Approximately 28.5 hours per week Starting Wage: $13.20/hour

• Welcome members and guests with outstanding customer service.
• Register members for memberships and programs.
• Answer questions and provide information about YMCA programs and events.
• Promote memberships and programs that meet members' needs.
• Assist with facility access and front desk operations.
• Handle cash transactions and balance your register.
• Build positive relationships with members while creating a safe, welcoming environment.
• Help maintain a clean, organized, and inviting lobby.

• Is 18 years of age or older
• Enjoys working with people and providing exceptional customer service
• Has strong communication and problem-solving skills
• Is comfortable using computers
• Has cash-handling experience (preferred)
• Can multitask in a fast-paced environment
• Is dependable, positive, and a team player

At the Y, you'll do more than work—you'll make a difference. Every day you'll help strengthen our community through Youth Development, Healthy Living, and Social Responsibility while working alongside a supportive team dedicated to making an impact.

Training including CPR, First Aid, Child Abuse Prevention, and other required certifications will be provided after hire.

Apply today and become part of an organization that's committed to building a stronger, healthier Sheridan community—one member at a time.

Sheridan County YMCA Strengthening Community. Changing Lives.