Office Manager​/Case Manager

Overview

We are a compassionate and growing healthcare company in Wyoming, dedicated to providing high-quality, patient-centered care. We are looking for a Case Manager / Office Manager who is detail-oriented, organized, and passionate about supporting both our team and our patients. This role is ideal for someone who thrives in a dynamic clinical environment, enjoys coordinating care, and has strong administrative and managerial skills.

Sheridan, WY

Full Time

$26/Hourly

The Case Manager / Office Manager will be responsible for overseeing day-to-day office operations, managing patient scheduling and flow, coordinating care among providers, and supporting the overall efficiency and success of the clinic. This individual will serve as a key point of contact for staff, patients, and external partners, ensuring the clinic runs smoothly and delivers exceptional service.

• Oversee and manage daily front and back office operations
• Coordinate and optimize patient scheduling to maintain clinic efficiency
• Supervise and support administrative and clinical support staff
• Maintain accurate patient records and ensure compliance with HIPAA and clinic policies
• Collaborate with providers to coordinate patient care plans
• Handle billing support, referrals, and authorizations as needed
• Track office inventory and manage ordering of supplies
• Assist in hiring, onboarding, and training new staff
• Implement and maintain office policies and procedures
• Provide leadership to foster a positive, professional, and team-oriented work environment

• Proven experience in office management, medical administration, or case management (minimum 3 years preferred)
• Strong scheduling and coordination skills in a clinical or healthcare setting
• Excellent organizational, multitasking, and communication abilities
• Proficiency with electronic health records (EHR) systems and office software
• Leadership experience with the ability to motivate and manage a team effectively
• High attention to detail and strong problem-solving skills
• Commitment to providing compassionate and respectful patient care

• Competitive compensation with built-in pay raises
• Supportive, collaborative team environment
• Opportunities for professional growth and development